Description

 We are seeking an experienced, creative, and entrepreneurial Manager of Catering and Sales to join our sales team. The position will sell for the newly built AC Hotel by Marriott Worcester. This premier upscale lifestyle hotel, located in the heart of downtown Worcester, MA offers 12,000 square feet of meeting and event space.

***** $1,000 SIGN-ON BONUS *****

Claremont Companies offers a comprehensive benefits and rewards compensation package that includes:

• Competitive Wages
• Medical, Dental, and Vision Insurance
• Flex Spending Account
• FSA Dependent Care
• Long Term Disability
• Group Term Life Insurance
• 401(k) retirement plan with Employer Match
• Vacation
• Holiday Pay 
• Sick Pay
• Employee Assistance Program
• Tuition Reimbursement

This position is an integral member of the leadership team and will collaborate with the General Manager, Director of Sales, Revenue Management, Food, and Beverage, and Sales departments. Together the team will optimize catering revenues and maximize the profitability of the hotel while exceeding guest expectations.

Primary Responsibilities:

• Leads the catering sales effort to achieve the financial goals of the hotel
• Coaches and mentors team members with catering sales knowledge
• Demonstrates knowledge of the overall market in which they sell
• Creates memorable event experiences 
• Solicits new and maintains current client database
• Leverage consultative selling
• Negotiate contracts, and keep meticulous records
• Creative lead generation and uncovers new opportunities to generate revenue
• Creates and maintains internal and external vendor relationships
• Meet monthly, quarterly, and annual revenue goals
• Work independently and as part of a team in a fast-paced setting
• Provide outstanding customer service by addressing customer concerns in a timely and courteous manner
• Participate in networking events
• Generate Catering forecast for 10/30/60/90 by understanding food costs and profitability
• Ensures that processes and procedures are appropriate for the needs of the hotel and communication is accurate and effective

Requirements

Minimum of 2 years experience in a Catering Manager role or 4 years of progressive experience

• 3 years of successful experience in proactive sales and the ability to effectively close business
• Working knowledge of banquet/catering food and beverage service, operations & policy
• Requires computer knowledge, Microsoft Office Applications, POS systems; MARSHA, FOSSE, Delphi preferred but not required
• Strong communication skills, both written and verbal
• Strong organizational skills
• Excellent time management skills
• Must be self-motivated and results-oriented
• Candidates may be called upon to work extended workweeks, including weekends, to accommodate business and client needs
• Prior Marriott experience is preferred, but not required
• Adheres to Company standards, brand standards, and local, state, and federal regulations
• Represents the hotel, Claremont Companies, and the brand with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude.