The Program Manager, Social Services is responsible for day-to-day operations of the CitySquare AmeriCorps program, primarily as it relates to our members serving with social services-focused host sites (organizations that provide case management and resource referrals for vulnerable adults and youth). These responsibilities include providing member support and assistance in the coordination and implementation of AmeriCorps recruitment efforts, trainings, events, and service projects. The Program Manager will conduct interviews with applicants, determine best fit with host sites in the portfolio and coordinate host site member selection and position onboarding. He/She/They will provide on the ground engagement to the host site supervisors and members serving in the program including site visits and ongoing performance management coaching. The Program Manger will oversee the progress of members, ensure members comply with established policies and procedures, and work closely with members and supervisors to ensure the successful completion of their term of service. The Program Manager will assess the ongoing needs of members, provide training and mentoring, and work with the Senior Director to address non-compliance or performance concerns. The Program Manager will be the direct liaison with CitySquare AmeriCorps Host Site Supervisors. They are responsible for assisting the Senior Director with the department’s annual operating budget and outcomes reporting.