City Wide Property Services, Inc. currently has an opening for an Account Manager to join our expanding team! For over two decades, City Wide has been a trusted partner for ownership, and property & facility managers throughout the Western United States including California, Oregon, Washington, Nevada, and Texas, providing commercial properties with first-class maintenance and service repairs.

Job Summary

The Account Manager collaborates with Property Managers to create needs-based solutions and services for the client pertaining to possible liabilities and maintenance issues on properties. This includes managing existing businesses, creating maintenance tickets, and maintaining a high level of service by keeping a positive client experience for commercial relationships. The position is hands-on, working closely with Tech and Day Porters.

Essential Duties/Responsibilities

• Tour properties to identify maintenance and liability opportunities for work to propose to clients. Complete regular inspections of assigned properties.
• Maintain your schedule consistent with standard business hours per assigned portfolio and /or site activities.
• Service and manage existing clients including providing communication as the point of contact for their property. Be present and available for occasional customer walks and property suggestions.
• Presents and negotiates client acceptance of approved tag work regarding terms and conditions. Oversees document origination, negotiation, closing.
• Create proposals for clients for special projects and other tag work needs.
• Partner with Business Development, and management team to enhance services on assigned clients.
• Collaborate with clients to address concerns, project updates, and to identify ongoing property activities.
• Upsell recurring and service tag work to active, prospective, and inactive clients.
• Be available and responsive to operational needs that may come in after standard business hours.

Qualifications

• At least one year of Business-to-Business sales experience.
• Previous experience with building maintenance and identifying property liabilities.
• At least two years of experience supervising, training, and providing feedback to employees.
• Experience in a Microsoft Office environment, including basic analytical and computer skills.
• Exceptional communication and problem-solving abilities
• Clean and neat appearance
• Associate degree or higher preferred

Benefits

• Cell phone and iPad usage for business purposes
• Company Car usage for business purposes
• Monthly Commission
• Vacation pay (eligible for use after 90 days of continuous employment)
• 401K offered after one year of employment
• Health Benefits (medical, dental, and vision plans) offered the 1st of the month following 60 days of continuous employment

Job Type: Full-time

Pay: $66,560.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Work setting:

• In-person
• Outdoor work

Application Question(s):

• Have you previously worked for City Wide Property Services?

Experience:

• B2B sales: 1 year (Required)
• Building Maintenance: 2 years (Required)

Ability to Relocate:

• San Rafael, CA: Relocate before starting work (Required)

Work Location: In person