NATURE OF WORK

This classification involves performing daily on-site observations of construction work for the City to ensure compliance. An employee in this position observes, documents, and reports on contractors’ progress and compliance with contract, plans, and specifications; observes concrete pours; identifies problem areas; assists in resolutions; conducts final walk-throughs; and investigates related complaints. This position also performs general office work and maintains records.

ESSENTIAL JOB FUNCTIONS

• Acts as liaison between the contractor and Project Manager.
• Monitors construction contractor progress, use of materials, and installation of approved equipment and materials; conducts continuing review of all related codes, standards, laws, and ordinances pertaining to assigned construction projects; and attends construction progress meetings.
• Prepares detailed and accurate inspection reports and maintains up to date records; collects, compiles, and participates in the analysis of information relative to assigned projects.
• Assists in the preparation and processing of Pay Applications and Change Orders.
• Prepares oral and written project evaluation reports; uses various sources of supplemental information in order to ensure that project standards have been followed.
• Identifies problem areas; determines trends; evaluates contractor performance; presents findings; and recommends solutions or alternatives.
• Assists in the resolution of contractor’s request for additional information.
• Investigates complaints and/or requests received during the construction of a project through telephone, letter, or in person; assists in the positive resolution of complaints and/or requests.
• Assists Project Manager with various tasks as requested or as required relative to projects.
• Maintains project files and daily written reports.
• Performs related work as required.

EXPERIENCE

NECESSARY SPECIAL QUALIFICATIONS

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of the principles, methods, techniques, materials, and equipment common to aspects of earthworks, foundation construction, utility installation, wall and building construction, site utilities, paving systems, and landscaping and irrigation systems.
• Knowledge of civil drawings, construction processes, and construction codes.
• Knowledge of inspectional procedures, practices, and methods.
• Knowledge of principles and practices of effective public relations.
• Knowledge of principles and methods of record maintenance.
• Knowledge of customer service principles, practices, and procedures.
• Skill in visualization, communication, and documentation. 
• Skill in using Office and department software.
• Skill in the operation of computer equipment, keyboard, and applications.
• Ability to accurately read and interpret plans and specifications.
• Ability to deal effectively with contractors on the telephone, in person, and through written contacts.
• Ability to maintain clerical records according to department requirements.
• Ability to make rapid and accurate arithmetic computations.
• Ability to work cooperatively in a team environment and treat others with respect and courtesy. 
• Ability to understand and carry out complex oral and written instructions.
• Ability to express ideas clearly, concisely, and professionally, both verbally and in writing.
• Ability to establish and maintain effective working relationships with associates, coworkers, public officials, other governmental agencies, and the general public.
• Ability to assess and evaluate conformance with contract documents and relay sufficient information for job control.
• Ability to make detailed technical observations and to enforce regulations firmly, tactfully, and impartially.