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City of Sunrise
Sunrise, FL | Full Time
$65k-88k (estimate)
2 Weeks Ago
Senior Billing Specialist
City of Sunrise Sunrise, FL
$65k-88k (estimate)
Full Time | Consumer Services 2 Weeks Ago
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City of Sunrise is Hiring a Senior Billing Specialist Near Sunrise, FL

NATURE OF WORK
This classification involves the billing and collection of receivable accounts for the City. An employee in this position collects information; evaluates accounts; reviews incoming payments; researches proper coding; posts payments; responds to requests for information and complaints; resolves related billing problems; processes billing and billing appeals; and reconciles customer accounts.  
ESSENTIAL JOB FUNCTIONS
  • Reviews reports, contracts, and service agreements from various departments and customers, verifies data for accuracy, and enters data into billing system.
  • Processes and monitors incoming payments and accounts in order to maintain compliance with financial procedures and policies.
  • Reconciles customer accounts and reviews appropriate accounting information.
  • Reviews open accounts periodically for proper computer billing and action required for further collection effort.
  • Identifies, researches, and resolves billing variances to maintain system accuracy.
  • Ensures customers remain informed on their outstanding debts and deadlines.
  • Responds to telephone/written requests for open account data.
  • Creates invoices, posts cash receipts, analyzes chargebacks, and resolves issues.
  • Assists various departments with scheduling and processing payments including but not limited to overtime inspections, police detail, and temporary solid waste containers.
  • Performs related work as required.
EDUCATION
  • Graduation from an accredited high school/vocational school or G.E.D. equivalency 
  • College-level course work in accounting or a related field is preferred
  • PROOF OF THE HIGHEST LEVEL OF COMPLETED EDUCATION MUST BE SUBMITTED AS AN ATTACHMENT WITH APPLICATION. (Applications without attached proof of education will not be processed for consideration.)
 
EXPERIENCE AND TRAINING
  • Four (4) years of work experience in billing and collections.
  • Bachelor’s degree from an accredited school in accounting, finance, business administration, or closely related field may be applied toward satisfying two (2) years of required experience.
  • Proficiency in Microsoft Excel required (Must pass Excel Assessment) 
 
PHYSICAL REQUIREMENTS
Work Environment:
Work is performed primarily in a standard office environment. Tasks are regularly performed without exposure to adverse environmental conditions.Physical:
Light physical effort in sedentary to light work, which may involve some lifting, carrying, pushing and/or pulling of objects and materials up to twenty (20) pounds. Prolonged sitting and or standing may be required. Sensory:
The ability to perceive and differentiate visual cues or signals. Tasks require the ability to communicate orally and in writing.
KNOWLEDGE, SKILLS AND ABILITIES
  • Knowledge of collection/investigative techniques and guidelines. 
  • Knowledge of the City of Sunrise Code of Ordinances.
  • Knowledge of specialized billing software and forms.
  • Skill in using general computer functions and software including Word and Excel.
  • Ability to analyze detailed information effectively in order to identify and resolve payment problems.
  • Ability to accurately maintain detailed account records.
  • Ability to communicate effectively and demonstrate active listening, both verbally and in writing.
  • Ability to exhibit good judgment related to billing issues.
  • Ability to make arithmetic computations accurately with reasonable speed.
  • Ability to understand and follow detailed oral/written instruction.
  • Ability to effectively manage multiple, high-priority assignments and meet deadlines.
  • Ability to establish and maintain effective working relationships with City officials, other City departments, fellow employees, supervisors, outside agencies, and the general public.
  • Ability to deal with competing priorities and varied responsibilities.
  • Ability to work efficiently and effectively to develop win-win solutions.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Services

SALARY

$65k-88k (estimate)

POST DATE

05/02/2024

EXPIRATION DATE

06/02/2024

WEBSITE

sunrisefl.gov

HEADQUARTERS

SUNRISE, FL

SIZE

1,000 - 3,000

FOUNDED

1961

CEO

PAUL ROWELL

REVENUE

$50M - $200M

INDUSTRY

Consumer Services

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About City of Sunrise

The City of Sunrise, located in western Broward County, is home to approximately 92,000 residents and host to several million national and international visitors each year. Situated in the heart of the tri-county region (Miami-Dade, Broward and Palm Beach), we are proud to be the gateway to a vast number of residential, business, entertainment and cultural opportunities - and the stage for spectacular, color-washed sunsets. Sunrise is the 26th largest of Florida's 400+ incorporated municipalities, as well as one of its most progressive. Yet it remains a friendly place where natural beauty is v...alued and lush landscaping is used to enhance neighborhoods, thoroughfares and public places. Sunrise also maintains its long-standing commitment to developing and maintaining itself as a sustainable community that preserves the past while planning for the future. A full-service city with a staff of approximately 1,160 and an annual budget of just over $340 million (fiscal year 2016-2017), we pride ourselves on providing an exceptional environment in which to live, work and play. That's why we're South Florida's leader in providing quality-of-life facilities and superior city services. Whether you're a Sunrise resident or business owner - or are planning a visit to our City - we hope you'll find this site a rich source of information. Welcome. More
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