About this position: 
Seattle Center is seeking Security Officers for Campus and Waterfront Park operations. Security officers patrol the Seattle Center Campus and Waterfront Park grounds, secure the facilities, provide assistance for security, crowd control, accident or crime scene protection as well as interact with members of other work units and other external agencies on a regular basis by radio, telephone and in person. 
 
The Emergency Services Unit places a very strong emphasis upon providing excellent customer service to guests, clients and staff as well as helping to ensure their safety and enjoyment while they are at Seattle Center and the Waterfront Park. The unit works 365 days a year on multiple shifts and operates 24 hours a day. 
 
The positions we are looking to fill will be either 2nd or 3rd shift and will include weekends (both Saturday and Sunday).

• Patrol grounds in a vehicle, on bike, and on foot. 
• Provide excellent customer service to guests, clients, members of the public and staff of diverse backgrounds, as well as help to ensure their safety and enjoyment while visiting the Waterfront Park and Seattle Center. 
• May be assigned to work communications center to monitor various fire alarms, as well as provide building access security to those areas with strict access limitations
• Inform community members of laws and regulations.
• Prevent and check for potential property damage and safety hazards.
• Report and respond to emergencies, as well as administer first aid.
• Investigate situations and write reports.
• Train temporary staff.
• Communicate clearly to a diverse group of guests, clients, and the public.
• Speak, read, and write fluently in English to explain rules and regulations on safety issues.
• Must have the ability to write incident reports and enter patrol logs on a computer.

Minimum Qualifications:

The most successful candidates will have: 

• At least one-year broad range of security experience with large crowds for Event Support, Parks & Recreation, public transportation, hospitality/guest services, or other similar types of customer focused security experience. Range of experience includes providing security and safety to public grounds and the general public in an event-support-type or other open-to-the-public facility.
• Training in law enforcement, military, public safety, or other security areas within the last ten years. 
• Demonstrated knowledge and application of principles and methods of buildings and grounds security. 
• Excellent written and oral communication skills; demonstrated experience interacting successfully with a diverse population.
• Flexibility, adaptability, and ability to change in a dynamic environment.
• Strong documentation experience. 
• Ability to use and operate Microsoft Office Suite.

License, Certification, and Other Requirements:

Work Environment/Physical Demands:

• Ability to lift up to 50 pounds occasionally.
• Must be available to work all shifts, weekends, and holidays.
• Stand, walk, and bend for extended periods of time. 

The full pay range for this step-progression position is $29.07 - $35.26 per hour (this is the 2022 rate, update to increase to 2024 rates coming soon). New employees begin at step 1 of the pay progression, which is $29.07 hourly. Current City employees’ starting rate of pay will be based on Personnel Rules regarding promotions.

How to Apply:

Applications are reviewed after the posting closes. You must submit the following items to be considered for this position no later than 4:00 pm Pacific Time on Tuesday, April 30, 2024:

1. Completed NEOGOV online application.
2. Supplemental questionnaire responses.
3. Cover letter describing how your skills and experience align with the stated job responsibilities and qualifications. 
4. Current résumé indicating relevant experience and education.

Simply providing a cover letter and résumé is not a substitute for completing the application itself. Your application may be rejected if these items are missing or incomplete. 

Driving Record - A current, "FULL" driving abstract from the Department of Licensing submitted upon offer of employment. Candidates with driving history that does not meet our current safety standards will be disqualified from consideration. Current City of Seattle Employees in a driving position may be required to submit an updated abstract.

Pre-Employment Physical - Successful candidates will be required to pass a pre-employment physical.

Background Check - This position involves background check of conviction and arrest records in compliance with Seattle’s Fair Chance Employment Ordinance, SMC 14.17. Applicants will be provided with an opportunity to explain or correct background information.

Why work at the City?

The City of Seattle recognizes every City employee must play a role in ending institutional and structural racism. Our culture is the result of our behavior, our personal commitments, and the ways that we courageously share our perspectives and encourage others to do the same. To cultivate an antiracist culture, we seek employees who will engage in dismantling racist policies and procedures, unlearn the way things have always been done, and create and provide equitable processes and services. Seattle Office of Civil Rights)

The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents.More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plans

For helpful tips on the application process and recruitment process: Working at the City - Human Resources | seattle.gov