Announcement Details
Exam Announcement Details
Exam Title
Medical Assistant (General)

Exam Number
4B02-20240513-OC-01

Salary
$46,734.00 - $51,124.00 - New employees will be appointed at the first step in the pay range for this class.

Certification Rule
Rule of List

Competition
Open-Competitive

Department
Announcement Date
05/13/2024

Close Date
05/24/2024

General Definition

The City of Philadelphia is seeking candidates who graduated from an accredited Medical Assistant Training program with 1 year of experience to join our team making a big impact at the Department of Public Health. The City offers great work-life balance, a diverse and inclusive workplace, and excellent health benefits. Starting salary of $46,734! Apply today! Please be sure to attach a copy of your Medical Assistant certification with your application.
Discover the Perks of Being a City of Philadelphia Employee!
• Enjoy a Free Commute on SEPTA - Starting September 1, 2023, eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether you're a full-time, part-time, or provisional employee, you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses, trains, trolleys, and regional rails.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!
Join the City of Philadelphia today and seize these incredible benefits designed to enhance your financial well-being and personal growth!
ABOUT THE POSITION
This is general patient care support work in a municipal health facility. An employee in this class implements or assists in implementing physician's orders and performs technical services and procedures necessary to provide comprehensive health care services to adult and pediatric patients. Work assignments include operating specialized medical equipment, contact with patients, organizing supplies and equipment, and cleaning of equipment and patient care areas. Positions may be assigned to work in a Health Center laboratory, to perform laboratory support, quality control and proficiency testing duties. Work is performed under the supervision of a nursing superior.
Union Code
M. AFSCME D.C.33

FLSA Code
Non-Exempt

Application Procedures

CITY OF PHILADELPHIA APPLICATION INFORMATION
Thank you for your interest in employment with the City of Philadelphia. Please refer to the important information below regarding this job opportunity.
1. You must complete the entire application process, provide accurate and up to date contact information, and submit all certifications, required licenses, and relevant documentation with each application or email the documents as an attachment to the Human Resources Representative listed below prior to the date of the exam.
2. The analyst responsible for reviewing applications and additional documentation for this job opportunity is:
Charlene Clark-Smith
Public Safety Team
City of Philadelphia
Office of Human Resources
1401 JFK Blvd.- Suite 1530
Philadelphia, PA 19102
Office:215.686.3159
Fax: 215.686.2347
Email: Charlene.clark@phila.gov
3. For all other inquiries please contact Customer Service at 215-686-0880 or email hrhelpdesk@phila.gov
Minimum Requirements
Minimum Training, Education & Experience

The following statement represents the minimum training and experience standards which will be used to admit or reject applicants for tests. Candidates must meet requirements within 30 days after the last date for filing applications.
1. EDUCATION - Education equivalent to the completion of the twelfth school grade.
AND
2. EXPERIENCE - Completion of didactic work and graduation from an accredited Medical Assistant Training program.
AND
3. SPECIFIC EXPERIENCE - One year of varied clinical experience in a comprehensive medical care program which has involved direct patient care which may have included such patient care activities as taking vital signs, performing venipuncture, obtaining specimens, performing laboratory tests, and operating diagnostic equipment.
Physical & Medical Requirements

Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.
Required Licenses & Certifications

Certification in ONE of the following:
Registered Medical Assistant (RMA) from American Medical Technology;
OR
Certified Medical Assistant (CMA) from American Association of Medical Assistants;
OR
National Certified Medical Assistant (NCMA) from the National Center for Competency Testing;
OR
Nationally Registered Certified Medical Assistant (NAHP) from the National Association for Health Professionals
OR
Certified Clinical Medical Assistant (CCMA) from the National Healthcareer Association
OR
Certification from as a Medical Assistant from an association approved by the Office of Human Resources.
AND
Possession of a valid CPR certification for medical and professional staff at time of appointment and during tenure as a Medical Assistant.
NOTE: The CPR certification must be maintained every two years and the Medical Assistant certification must be maintained yearly during tenure of employment with the Health Department.
Other Requirements

TRANSCRIPT, LICENSES, REGISTRATIONS AND CERTIFICATION REQUIREMENTS Candidates MUST submit a copy of their certification.
It is an absolute requirement that you provide this documentation by June 23, 2024 . It is optional whether you provide this documentation by attaching it to this application or submitting via email, postal mail, or fax. Your options are further explained below:
If you have ever submitted a paper transcript, license, registration, or certification for any City of Philadelphia civil service examination, you have to submit another document
Option 1 - Upload an official copy of your documentation and attach to this application
You may upload the documentation into your account and attach to this application. Once uploaded to your account, the documentation may be attached to all future applications. This will save you time and money if you apply for an examination in the future. This also ensures that your documentation will not be misplaced.
Your documentation should be uploaded and attached to your application before it is submitted. It cannot be uploaded or added to your application electronically after your application has been submitted.
Option 2 - Submit an official copy of your documentation via email, mail or fax
If you submit the required documentation via email, mail or fax, it will be used for this application only. You will have to submit the documentation again whenever you apply for an examination in the future. Copies of the documentation will not be retained and will not be returned to applicants.
Email: charlene.clark@phila.gov
Fax: 215-686-2347 with ATTN: Charlene Clark-Smith
Mailing address:
City of Philadelphia
Office of Human Resources
1401 J.F. Kennedy Boulevard, Room 1530
Philadelphia, PA 19102
Attention: Charlene Clark-Smith
Equivalency Statement(s)

Any equivalent combination of education and experience that has included completion of didactic work and graduation from an accredited Medical Assistant Training program, the specific experience, CPR certification, and the completion of a Medical Assistant certification approved by the Office of Human Resources.
Application Details
Notes to Applicants

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here.
What We Offer:
Impact - The work you do here matters to millions.
Growth - Philadelphia is growing, why not grow with it?
Diversity & Inclusion - Find a career in a place where everyone belongs.
Benefits - We care about your well-being.
The City of Philadelphia is a Public Service Loan Forgiveness Program qualified employer.
Learn more here: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov . For more information, go to: www.phila.gov/humanrelations
The City of Philadelphia is committed to ensuring access to Civil Service examinations by providing appropriate accommodations for candidates with documented medical or religious reasons. Candidates may request an accommodation for a Civil Service examination by contacting the Equal Employment Opportunity / Affirmative Action Unit of the Department of Labor at 215-683-5085. The accommodation process is interactive and requires cooperation and communication between the applicant requesting a test accommodation and the EEO Unit. Decisions will be made on a case-by-case basis using the required documentation that is submitted. Requests are to be made in a timely manner prior to the scheduled date of the Civil Service examination.
As a condition of employment with the City, any person offered employment shall be required to certify that such person either is fully current on any and all debts, taxes, fees, judgments, claims, and other accounts and obligations due and owing to the City; or has voluntarily entered into a payment agreement with the City. For so long as the person is employed by the City, the amount of the payment as set forth in the payment agreement (not to exceed, for any pay period, twenty percent (20%) of the person's gross pay for such period, without the person's consent) shall be withheld from each paycheck until such payment agreement is fully satisfied.
Such person shall also be required to certify as a condition of employment that he or she is fully current on any and all debts, taxes, fees, judgments, claims, and other accounts and obligations due and owing to the Philadelphia Gas Works (PGW) or has voluntarily entered into a payment agreement with PGW.
Failure to enter into a payment agreement shall result in the cancellation of the appointment and removal from the certification. The name of the eligible candidate will be returned to the eligible list.
Only an on-line application will be accepted for this exam. Paper applications will not be accepted.
Computers are available in the 3-1-1 Walk-In Center located in Room 167 of City Hall (Weekdays from 9 AM to 5 PM) and at your local Philadelphia Free Library branch.
For inquiries regarding City employment, contact the Office of Human Resources Monday through Friday between 8 AM and 4 PM by telephone at 215-686-0880 or by email at hrhelpdesk@phila.gov
ALL Applications must be received by the end of business on May 24, 2024.
Your application will be rejected, and you will be disqualified from competing in this examination if you:
1) Do not provide your complete and accurate social security number.
2) Attempt to practice fraud or deception in the preparation of this application
All correspondence and notifications will be sent to your e-mail address or postal address listed in the contact information (address, phone #, e-mail) of your account profile. Your contact information will be automatically updated each time you submit an application for employment. It is your responsibility to change your contact information and to ensure that it is correct.
If you provide an e-mail address, all correspondence regarding this examination will be sent to you by e-mail. You should add Phila.OHR@phila.gov to your address book or list of trusted contacts to prevent notices from being marked as spam by your e-mail provider.
Please call the Office of Human Resources at 215-686-0880 or email hrhelpdesk@phila.gov if you have any questions.
Information concerning employment with the City of Philadelphia may be found at:
Facebook @PhilaOHR
Twitter @PhilaOHR
Youtube @PhilaOHR
NextDoor
Linkedin
ELIGIBLE LIST
OPEN-COMPETITIVE : Only an Open-Competitive eligible list will be established as a result of this examination. Permanent City employees will receive no promotional preference in this examination.
Candidates who pass the exam and are placed on the civil service list will be retained on the list for a minimum of one year and a maximum of two years after the establishment of the Eligible List.
RESIDENCY REQUIREMENT - Applicants must have established bona fide residency in the city of Philadelphia for one year prior to appointment for this civil service opportunity.
PREFERENCE FOR PHILADELPHIA RESIDENTS - Candidates who have maintained a bona fide residence in Philadelphia for at least one year prior to the date of the civil service examination shall have priority over all other persons receiving an identical test score. For Training and Experience evaluations, in which applicants will not be asked to appear to take a scheduled examination, the residency preference eligibility date is the planned eligible list date listed on this application, June 24, 2024. To receive such preference, candidates must respond to the question regarding residence later in this form.
The response on this application will be used to determine eligibility for preference for residents. Documentation of residence may be required if there is any question as to whether you meet the residency preference requirements.
If an applicant does not respond to the appropriate residence question, it will be assumed that the applicant does not qualify for residence preference. Eligibility for residence preference must be determined by the date of the test administration. No requests for residence preference will be granted after the test administration.
U.S. VETERAN'S PREFERENCE : Ten (10) points for veteran's preference will be added to the scores of eligible veterans who apply for open competitive tests and pass the examination. To be eligible, the veteran must be honorably discharged from the U.S. Armed Forces by the first date of the examination. Candidates must submit a DD214 Member-4 to the staff member listed on the announcement if they wish for their eligibility to be reviewed. Spouses of disabled or deceased veterans may also be considered and will be required to submit additional documentation.
LEGACY PREFERENCE : Ten (10) points for legacy preference will be added to the scores of the children and grandchildren of Philadelphia Firefighters or Police Officers who were killed or died in the line of duty who apply for open competitive tests and pass the examination. Candidates must submit documented proof of relationship to the deceased parent or grandparent AND the death certificate of the deceased parent or grandparent.
NATIONAL VOLUNTEER SERVICE PREFERENCE
Up to five (5) points will be added to the scores of eligible national volunteers who apply for open competitive tests and pass the examination. Candidates must submit a copy of their service letter to the staff member listed on the announcement if they wish for their eligibility to be reviewed. To be eligible, candidates must have:
A. Successfully completed a term of volunteer service with Peace Corps, AmeriCorps NCCC (including FEMA Corps), or AmeriCorps VISTA
Such candidates will be awarded five (5) points for the completion of a two-year term of service or three (3) points for the completion of a one-year term of service.
B. Successfully completed at least 450 hours of service with AmeriCorps State and National (including Teach for America).
Such candidates will have:

• 1 point added to their final score if they have completed 450 Hours of the above service.
• 2 points added to their final score if they have completed 675 Hours of the above service.
• 3 points added to their final score if they have completed 900 Hours of the above service.
• 5 points added to their final score if they have completed 1700 Hours of the above service.

NEW! Philadelphia School District Career and Technical Education (CTE) Preference Points
For exams announced after May 1, 2023, excluding Police and Fire entry level exams, candidates who successfully pass the open-competitive examination shall have up to 5 points added to their final score in accordance with Regulation 9.0670.

1. Only those competitors who have a passing grade in an all parts of the examination shall receive additional credits to which they may be entitled. The following requirements must be satisfied for a candidate to receive additional credits for examinations.
2. Candidates must have completed and graduated from a career technical education (CTE) program of the School District of Philadelphia during the three-year period immediately preceding the examination announcement open date.
3. Candidates may claim the additional credit at any time after the date that the examination is announced, until 30 days after the Established List of Candidates is approved by the Director or his/her designee.
4. If the 5 additional points from the CTE preference would rank a CTE graduate above a veteran, additional points shall be applied to the CTE candidate's passing score to rank them directly below the veteran.
5. Candidates must submit adequate documentation including a high school transcript with completion of CTE Program as required by the Office of Human Resources.

Candidates must successfully pass all parts of the examination before veteran's preference, legacy preference, national volunteer service preference or CTE preference points are awarded.
Projected Exam Date

Training and Experience Evaluation: Applicants will be evaluated and scored based upon their training and experience credentials. Applicants will not be asked to appear to take a scheduled examination.
Scores in the Training and Experience Evaluation will be based on documentation of education and experience provided by the candidate. To receive full credit for your education and experience, you should submit all relevant documentation including college transcripts, licenses, certifications, paid out of class documentation, etc. and provide a detailed description of your education, experience, and credentials.
An Eligible List will be established the week of June 24, 2024. Please note that this date may change.
Test Review

In accordance with Civil Service Regulation 9.091D, candidates may review their answer sheets and other test papers to determine if they have been scored correctly or if there has been an irregularity in the administration of the examination. Candidates will have 30 days after the results have been mailed to review their test and to file a written appeal. Call 215 686-0880 if you wish to schedule a test review.
Assigned to (view only)
Assigned to
Charlene Clark
Parts & Weights
Part
Training & Experience Evaluation

Weight
100%