Posting Type: Open Competitive

Work Type: Full-Time

Nature of Work: The work of this classification involves assisting in the marketing of the Omaha metro area as a desirable meeting destination, consistent with the annual goals and objectives established in the annual Destination Marketing Organization (DMO) plan. This position assists in marketing Omaha across multiple print, electronic and social media methods across all market segments. The position serves as the primary administrative conduit for all internal and external communication tools used by the Group Sales and Convention Sales Division. In addition, this position is responsible for public relations activities involving local hotels/motels, facilities, city officials, local media, meeting planners, and other related representatives. An incumbent in this position exercises considerable independence in the performance of duties and responsibilities and receives general guidance from a superior.

Education and Experience: The knowledge, skills, and abilities may be acquired through, but are not limited to, the following combination of education and/or experience.

Bachelor's degree in hospitality, business administration, marketing, or a related field
OR
Four (4) years of related professional experience in marketing, sales, or hospitality/convention bureau
OR
An equivalent combination of education and experience.

Special Qualifications: Must possess a valid motor vehicle operators license from the time of appointment. Must be available to work flexible hours, weekends, and holidays. The following industry memberships are preferred: ASAE Center for Association Leadership, Meeting Planners International (MPI), Professional Convention Management Association (PCMA), and Society of Government Meeting Planners (SGMP), or other related memberships.

Pay Range: $47,756.80 with step increases to $63,190.40 Annually

Benefits: Forty-hour work week. Paid leave per year: twelve days vacation; five days management; fifteen days sick; and fourteen holidays. Employee’s group health insurance, including major medical, vision, and dental, for individual or family. Defined benefit pension plan, plus Social Security, and more. See hr.cityofomaha.org for detailed information.

Who Can Apply: Any person who meets the qualifications and other requirements described in this posting.

How to Apply: Completed City of Omaha employment applications must be submitted using the online application from the City website. It is the sole responsibility of the applicant to check and ensure that any and all required application materials and supplemental forms are received by the City of Omaha Human Resources Department by the stated deadline. You may confirm receipt of any materials and forms by contacting the Human Resources Department. If the materials are not received in the Human Resources Department by the stated deadline, they will not be considered. There will be no exceptions to this rule. If you do not meet the requirements at the time of this posting, once you do meet the requirements you may apply when it is posted again.

Examination Information: The examination will consist of a training and experience form designed to assess job-related knowledge, skills, and abilities of the position. The training and experience form will be given to candidates once their application has been received, reviewed by a recruiter, and accepted to test for the position. The form must be completed and returned to the Human Resources Department by March 22, 2024 (passing score 60%). Final eligibility list will be the training and experience form weighted 100%.

Veteran Points: To claim five (5) points for veteran’s preference, you must submit proof of service (such as a DD-214) that includes the date of induction, date of honorable separation, and Social Security number. (You must have completed more than 180 consecutive days of active duty.) To receive an additional five (5) points credit for disability, you must submit proof of eligibility from the United States Department of Veterans Affairs dated within the last 12 months. This information must be submitted to the Human Resources Department by March 22, 2024.

Required Knowledge, Skills, and Abilities:

• Knowledge of the hotel/motel business and the needs of conventioneers, visitors to the city, and other groups who would potentially use local facilities for events
• Knowledge of attractions, facilities, and services available to visitors in the Omaha metro area
• Knowledge of departmental policies, procedures, and regulations
• Knowledge of and ability to operate a computer or other technology using standard or customized computer or systems software applications appropriate to the assigned tasks
• Skill in composing and proofreading sales materials
• Ability to learn and adapt to advances in computer and electronics device technology and software
• Ability to identify, analyze, and resolve problems
• Ability to create and analyze mathematically oriented reports
• Ability to travel independently to domestic and international destinations via commercial airlines
• Ability to establish and maintain effective working relationships with fellow employees, members of the tourism industry, and members of the general public
• Ability to communicate effectively, orally and in writing
• Ability to maintain confidentiality
• Ability to prioritize and manage multiple projects and responsibilities while meeting stringent deadlines
• Ability to adhere to safety policies, procedures, and guidelines
• Ability to sit from 76 to 100% of the time, to stand and walk from 26 to 50% of the time, and reach, bend, stoop, push and pull up to 25% of the time
• Ability to use up to thirty (30) pounds of force up to 25% of the time to move objects

Essential Functions: Any one position may not perform all of the duties listed, nor do the listed examples include all of the duties that may be performed in positions allocated to this class.

• Provides administrative support to the Group Sales and Convention Sales and Marketing and Communication divisions including: bid package preparation, tradeshow follow-up, local site visit itineraries, and other tasks as needed
• Coordinates information and secures booth and event space for all trade shows, industry meetings, client events, and sales missions
• Creates and maintains the Group Sales and Conventions Services activity calendar with dates for all trade shows, sales missions, and client events
• Coordinates with the Marketing and Communication division to create promotional pieces and programs to establish and maintain awareness of Omaha in the local market
• Coordinates registration, orders supplies, coordinates shipping of materials, and creates marketing description for registration material
• Arranges housing for shows that require hotel rooms
• Finalizes all billing for events with partners
• Coordinates creation of marketing materials for industry trade shows, sales missions, and client events
• Coordinates all sales collateral with new information
• Creates concept and manages the creative process for all in-house marketing materials such as pre-show direct mail pieces, sales PowerPoint presentations, and event invitations working in conjunction with the sales team
• Works with the Vice President - Sales & Services and Vice President - Marketing to keep the meeting sales and services content fresh and up-to-date on the Omaha Convention and Visitor Bureau (OCVB) websites and 3rd party sites in conjunction with the Marketing team
• Coordinates and prepares databases to assist the sales team in preparing direct mail and e-marketing lists as directed
• Reviews industry trade publications monthly and informs Communication team about any piece that mentions the destination or partners
• Assists in providing administrative support to staff including; bid package creative preparation, development of tradeshow follow-up, local site visits itineraries and other tasks as needed
• Coordinates travel for Group Sales and Convention Services division for industry events
• Updates all sales kits and collateral with current information needed to market Omaha
• Creates and updates new contact/account information after trade shows, including any follow-up of collateral information
• Maintains and ensures timely input in OCVBs customer relationship management (CRM) system
• Maintains regular job attendance in accordance with a schedule established for the position by the supervisor
• Performs other related duties as assigned or as the situation dictates within the scope of this classification

Conditions of Employment: Candidates must provide proof of U.S. citizenship or proof of permanent residence or authorization to work. The City of Omaha reserves the right to conduct criminal history, driving record, reference and credit checks and a background investigation on applicants for employment. Successfully passing a criminal background review, reference check, and if applicable, a credit check, is required as a condition of employment. If applicable, the City will require that you successfully pass a review of the driver's license, driving abstract, a pre-employment drug test, a hearing test and a back screening examination as a condition of employment. Failure to provide the information requested in the application process in a truthful, accurate and complete manner may result in disqualification, revocation of conditional employment or termination.

Reasonable Accommodation: Applicants requiring an accommodation for the examination because of a disability should advise the Human Resources Department a minimum of 48 hours prior to the examination by emailing peremploy@cityofomaha.org.

For a complete description of this job classification, visit hr.cityofomaha.org

Contact Points:

City of Omaha Human Resources Department
1819 Farnam St, Suite 506
Omaha, NE 68183

Phone: (402) 444-5300
Fax: (402) 444-5314

Website: hr.cityofomaha.org
Email: peremploy@cityofomaha.org