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Lynn Haven is a city in Bay County, Florida, United States, north of Panama City. We are always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, we encourage you to continue with this job application!
EEO/AA Employer Drug-free Workplace
We need a bright, cheerful person to be a new “face” of the City of Lynn Haven. Our Customer Service Representative is on the front line and provides exceptional service to our citizens by answering inquiries about city services in person and on the phone. He or she greets customer/citizen and completes the appropriate transactions in an efficient and friendly manner. These transactions include utility payments, special events transactions, & other service-related functions and processes. In addition, our Customer Service Representative promotes the city's full array of services and helps develop, implement, and continuously engage in sound strategies to meet customer/citizen satisfaction.
The ideal candidate has a high school diploma or GED and at least one year of customer service or inside sales experience. He or she must have a pleasant and courteous personality, strong phone and computer skills, and excellent communication and interpersonal skills.
RESPONSIBILITIES
QUALIFICATIONS
The City of Lynn Haven offers a competitive, robust benefits plan, with the City covering 100% of the cost of various benefits to include MDLive, Life and Accident Insurance, and Long-term Disability. In addition, the employee may opt to add additional insurance. A list of all available benefits is as follows:
Employees also earn Paid Time Off (PTO), Personal Paid Time Off (PPTO), Paid Holidays, as well as time off for jury duty, bereavement, and military leave.
The City also provides a DEFINED BENEFIT PENSION PLAN, including a Deferred Retirement Option Plan (DROP).
Applications are accepted until the position is filled.
Full Time
$28k-35k (estimate)
02/25/2023
05/21/2024
cityoflynnhaven.com
LYNN HAVEN, FL
50 - 100
Private
DOUGLAS PENNINGTON
$10M - $50M
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.