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The City of Louisville is seeking an IT Support Specialist l or II to join our IT department. The IT Support Specialist works under the general supervision of the Director of Information Technology, the IT Support Specialist l or II supports the end users and devices of the City of Louisville. This position will also be a dynamic team member for IT project implementations such as new phone systems, computer replacement, security improvements, and many other IT modernization efforts.
In this role, you will provide technical support to our City staff end-users. You will troubleshoot IT issues, and assist with the management of IT infrastructure. The ideal candidate should have a strong background in IT support and a proven track record of delivering exceptional customer service.
The City of Louisville Information Technology Department is committed to providing the best customer service to our 300 end users as we possibly can. We are a fun IT team, committed to working hard and having fun while we do it. This is a hands-on position, and the successful candidate will be highly engaged with City staff and vendors at all levels in a quickly evolving, agile, driven environment.
City of Louisville Information Technology collaborates across the organization to provide simple, sustainable, and supportable solutions in a fun and creative environment. We see our results every day, as our solutions and partnerships impact staff and citizens directly. City of Louisville IT is motivated to assist in the improvement of business processes and we embrace change. We readily adapt to new challenges. We are committed to learning and growing.
The successful candidate will be hired at the level dependent on their qualifications. IT Support Specialists progress through a career ladder with increasing responsibilities and compensation as they obtain additional experience and certifications.
This job posting is for one position within the IT Department for the City of Louisville. The pay rate in the posting reflects the minimum for a Specialist I and the maximum for a Specialist II. Please see the information below for ranges for the levels. And Refer to the General Qualifications section for the required experience and education for each level.
Hiring Range: Salary Range:
IT Specialist I :$57,616 - $67,683 IT Specialist I : $57,616 - $77,771IT Specialist II: $63,377 - $74,464 IT Specialist II: $63,377 - $85,550
The City of Louisville offers the following benefits for all Tier 1 positions:
The Ideal Candidate will have:
IT Specialist I:
IT Specialist II:
Other
$87k-107k (estimate)
04/27/2024
06/26/2024
cityoflouisvillegeorgia.com
LOUISVILLE, GA
25 - 50
RONNIE JONES
<$5M