The Position

The City is recruiting for an energetic, customer-focused, accountable, highly organized and tech savvy person to contribute to the development and implementation of assigned recreation programs, classes, and leagues at the City’s Indoor Tennis Center. This position is represented by the Lake Oswego Municipal Employees’ Association/ American Federation of State, County and Municipal Employees (AFSCME).
The Tennis Center is open 7 days per week, 6a-10p. This position is on a variable work schedule, 40 hours a week, including some evenings and weekends.
This position is at the lead worker level with increased responsibility and authority for programs and facility operations. This position includes training of personnel, directing work activities, budget oversight and a degree of independence in decision-making.
The focus of this position is Tennis Center programs and facility operations, but may also have responsibilities within the Sports Division.

Key Responsibilities

• Plans, organizes, and supervises assigned programs, classes, and activities; monitors daily operations to ensure smooth and efficient court use and program delivery.
• With general supervision, has independent oversight of daily operations of assigned recreation facilities.
• Develops and maintains courteous, professional and effective working relationships with employees, customers, vendors and/or any other representatives of the community.
• Recruits part-time, volunteer, and contract employees under direction.
• Follows City’s policies and procedures.
• Interviews, trains, assigns, and directs the work of part-time, volunteer and contract employees; oversees and provides performance feedback.
• Staff training includes instructors, assistants and front desk staff.
• Front desk operations include a variety of software for class registration, court reservations and facility security
• Creates and enforces facility and program guidelines as needed.
• Leads marketing and customer communication of assigned program and facility aligned with department policies and policies. This includes, but is not limited to: website management, activity catalog, e-newsletters, written and verbal communication, oversight of registration and reservation systems and social media.
• Determines recreation program’s needs; ensures evaluations are conducted, results tabulated for various Department-wide report; suggests alternative programs.
• Works with various tennis user-groups, teaching staff and individuals to assess needs.
• Considers ways to offset costs of program offerings and implements upon approval. Seeks in-kind support or grant opportunities utilizing department resources and policies.
• Maintains program and financial records for each assigned program. Ensures records are accurate and up to date.
• Manages assigned program budgets within stipulated amounts. Orders necessary equipment and supplies.
• Processes purchase orders and procurement card, meeting internal deadlines.
• Develops budget recommendations for assigned program area. Recommendations includes introducing revenue producing and cost recovery ideas. Meets budget requirements of a self-supporting facility.
• Prepares contractual agreements, correspondence, and program materials where required.
• Leads risk management of facility, staff and customers.
• Provides light custodial duties.
• Implements additional Sport Division programs/leagues, as assigned.
• May oversee division-wide operations in Recreation Supervisor’s absence.
• Performs other duties as assigned at Division or Department level.

Education and Experience Requirements

Four years related work experience and a Bachelor’s degree in a related field; or an equivalent combination of training and experience sufficient to successfully perform the essential duties of the job such as those listed above.
For a complete list of the essential duties, knowledge, skills and abilities required, and physical and mental demands please review the complete job description at www.ci.oswego.or.us/hr (Download PDF reader).
Additional skills, abilities and certifications required:

• Proficient computer skills including experience in Microsoft Office and competence to use and train other staff in varied registration and reservation software
• Must be willing and able to work a variable scheduled including some evenings, weekends and holidays.
• Certifications required within two months of start date:
  • First Aid/CPR/AED certification
  • Concussion education certification
  • Food Handler’s certification
  • OLCC Server’s permit

Supplemental Information

Application Process: You may visit our web site at www.ci.oswego.or.us/jobsto access the online application process. Resumes will not be accepted in lieu of a completed job application. The City application must be submitted to by:

• member contributions* paid on your behalf by the City; and
• employer contributions*.

• When Christmas Eve or New Year’s Eve falls on Monday through Friday. Employees who are scheduled to work during the ½ day holiday shall be credited with four (4) hours of Holiday Pay.