This position is responsible for analyzing customer needs and designing, developing, testing, installing, and integrating software systems to meet business needs. Configures and customizes both on-premise and SaaS applications. Recommends software upgrades to existing systems and presents newly available options that may better meet the City's needs. Responsible for monitoring the effectiveness of systems and troubleshooting any issues that surface, requiring advanced technical skills to resolve. May lead, coordinate, advise, and direct other Software Engineers and Systems Analysts in routine system support analysis, development, and design.

1. Works in conjunction with Information Technology Manager(s) to devise strategic and tactical solutions required to meet overall business objectives.
2. Recommends technology solutions considering a number of factors including budget, business need, internal capabilities, and strategic direction.
3. Writes high-quality code that satisfies customer needs.
4. Creates systems by designing, developing, and installing software solutions.
5. Maintains and improves existing codebases and peer review code changes.
6. Applies Agile Methodologies to application development.
7. Follows full Software Development Life Cycle (SDLC).
8. Creates fault-tolerant programming and thorough Quality Control processes.
9. Writes test scripts for both existing and developed code to ensure compatibility and stability.
10. Integrates multiple systems utilizing different communication protocols and gateways. Develops or consumes APIs as necessary.
11. Deploys and manages systems in both on premise and cloud hosted environments.
12. Enhances applications by identifying opportunities for improvement, making recommendations, designing, developing, and implementing systems.
13. Prepares and installs solutions by determining and designing system specifications, standards, and programming.
14. Plans and implements systems automation as required for better efficiency.
15. Evaluates systems and provides technical direction.
16. Collaborates with other professionals to ensure high quality deliverables within organization guidelines, policies, and procedures.
17. Develops and maintains documentation for supported applications, processes, and developed code.
18. Complies with project plans and industry standards.
19. Participates in change control process. Completes change requests. Coordinates work with City departments and within the Innovation & Technology department.
20. Provides on-call support during non-business hours.
21. Performs other related duties as assigned.

Bachelor's Degree in Computer Science, Management Information Systems, Computer Engineering or a related field and five years of experience in development, design, implementation, and application support including five years of software development experience in .NET Framework and other programming languages. Any equivalent combination of training and experience that provides the required knowledge, skills and abilities is qualifying.

Knowledge of:
Software Development Life Cycle (SDLC)Agile methodologyIndustry best practices and emerging technology trendsAlgorithms and data structuresOracle Cloud Platform/SolutionsRelational databases and SQL

Skill in:Strong proficiency in one or more programming languages such as .NET Framework, Python, and JavaScriptDevOps and Continuous Improvement/Continuous Delivery (CI/CD) Designing interactive applicationsImplementing, maintaining, and supporting third party systemsExperienced in cloud application development platforms such as AWS, Azure, Salesforce, Oracle, Dockers, etc.

Ability to:
Work independently managing multiple assigned priorities and tasks maintaining project schedules and deliverablesWork effectively with users, technical personnel, and consultants to achieve stated objectivesVisualize processes and outcomes through analysis and reasoningTroubleshoot software issues and debug a large codebaseDocument requirements and specificationsMaintain skills through educationConduct research, evaluate user needs and system capability, and design appropriate plans and programsCommunicate effectively both verbally and in writing

Working Conditions
Office setting and remote environments may include outdoor or mobile venues. Work areas may include, but not be limited to water treatment facilities, public safety facilities, arena and other remote locations.