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High school education and one year experience in the operation of telecommunication equipment, computers, or base radios preferably in a public safety environment. Preference will be given to candidates with prior law enforcement dispatching experience. Any equivalent combination of training and experience that provides the required knowledge, skills and abilities is qualifying.
Knowledge of:
Radio, telephone, and computer equipment in the Communications areas
City, State and Federal laws regarding emergency communications and criminal justice information systems
Departmental policies, procedures, and general orders
Community resources available to citizen callers
Police patrol procedures
Ability to:
Operate computerized criminal justice information systems
Work under pressure in emergency and stressful situations and at several tasks concurrently. Quickly and accurately obtain pertinent information
Independently operate a base radio station and learn radio codes and call letters
Learn the geography of the City
Establish and maintain effective working relationships with co-worker, other city personnel, outside agencies and the general public
Communicate clearly and concisely, both orally and in writing
Special Requirements
Shift work is required.
Terminal Operator Certification, Level A, within 6 months of hire.
Ability to type 35 wpm.
Applicants will be required to undergo drug testing prior to employment and will be subject to further drug and alcohol testing throughout their period of employment in accordance with the City of Glendale Substance Abuse policy.
Intense concentration and prolonged attentiveness required during emergency communications.
Interaction with distraught or abusive individuals.
Applying in this recruitment does not preclude you from applying in other City of Glendale recruitments. If you are not selected for this position, you would need to reapply to receive consideration. Candidates will be notified by email of their standing in the recruitment process, including any limitations on reapplication.
Glendale is an Equal Opportunity Employer and values diversity at all levels of the workforce.
Applicants may obtain a copy of the City of Glendale's EEOP Utilization Report here(Download PDF reader) or upon request from the City of Glendale's Human Resources & Risk Management Office.
Benefit information is outlined here: https://www.glendaleaz.com/cms/One.aspx?portalId=15209085&pageId=15331883
Full Time
$49k-59k (estimate)
10/12/2023
06/24/2024
glendaleaz.com
Glendale, AZ
1,000 - 3,000