Closing Date:
02/03/2024 Salary: $92,057.39 - $138,086.66/annually*
*Starting salary is dependent upon qualifications, but in most cases is no higher than the midpoint for the range.
NATURE OF WORK:
Using strong independent judgement, the Safety Manager oversees daily safety operations and creates a safe environment for library users of all ages and library staff. Areas of responsibility
include implementing safety-related policies and procedures, training staff, supervising safety staff, responding to requests for safety assistance and emergencies, investigating and following up with
incidents, securing the library facility and exterior property, and assisting with development of emergency response procedures and disaster response planning.
ESSENTIAL FUNCTIONS (Specific assignment will include some or all of the following):
Oversees overall safety operations and public safety services under the direction of the Administration
Ensures a departmental climate that offers library patrons courteous and respectful service
Proactively collaborates with library staff and outside agencies, such as social workers, mental health professionals, and law enforcement and emergency responders, to anticipate, prevent, and respond to serious or emergency situations
Works with staff to provide information, support, referrals, and assistance to people who are experiencing mental health issues, addiction, homelessness, or issues of general exclusion or disengagement
Works with library staff to prevent and manage incidents occurring on library property, including preparing and reviewing written incident reports and completing necessary follow-up on incidents
Facilitates and participates in daily safety meetings with library staff
Issues and manages suspensions of individuals in collaboration with other library staff as needed based on the library’s policy on the enforcement of library use rules and notice of suspension
Oversees hiring, supervision, training, development, scheduling, and evaluation of safety staff
Recommends policies, practices, and services for daily operation and special events which maximize a safe and secure environment for people and library property Develops and implements Library Safety Plan
Prepares and ensures presentation of safety and security related training to all library staff, including emergency preparedness and response
Regularly communicates updates, concerns, and suggestions with library director and others in administration and management
Participates in decision-making; identifies and offers solutions to problems and needs of the department in relation to total library services, the goals of other departments, and the needs of the community
Collaborates with members of administration and senior management team to ensure successful library operations and collaborates with other library departments on library projects and initiatives
Works with administration on updates to library policies
Meaningfully contributes to the library’s strategic goals through committees and work groups
Works with colleagues, including Data Analysis Coordinator, to analyze statistics and generate reports for administration review
Pursues relevant knowledge of library and other related industries (e.g. safety, social work, technology)
MINIMUM REQUIREMENTS OF WORK:
Must possess a college degree with some coursework in security/social work related fields and must possess three (3) or more years of supervisory work experience. Minimum three years of
experience working in public safety or social services
Must be able and willing to work a flexible schedule, including evenings, weekends, and holidays.
Knowledge, skills, and abilities in the following areas:
Deep personal dedication to public service and strong customer service skills
Excellent communication and social skills
Broad cultural competency knowledge and skills, and ability to work effectively with a culturally diverse workforce and community
Dedicated to the pursuit of equity, diversity, and inclusion
Committed to anti-racist behaviors and policies
Knowledge of restorative justice practices and/or other positive approaches to behavior management
Ability to fairly and consistently apply library’s policies, including Appropriate Library
Use policy and Enforcement of Library Use Rules and Notification of Suspension policy
Ability to attain CPR/AED certification and deliver basic first-aid
Ability to handle a wide variety of activities and confidential matters with discretion
Ability to learn state and local laws related to library safety
Ability to use extensive workplace technology including word processing, spreadsheet, database applications, and software including, but not limited to,
Microsoft Office (Word, Excel, Outlook, Power Point, etc.), Google, and Adobe Acrobat Professional, internet, intranet, hands free communication devices (Vocera),
CCTV surveillance software, and mobile smartphone
Understanding of, and commitment to, library values and ethics (ex. confidentiality/privacy, intellectual freedom)
Demonstrated ability to:
lead people and build teams
collaborate with staff at all levels
develop and maintain strong working relationships with colleagues and community members anticipate and creatively solve problems with a flexible mindset use sound judgment in applying the principles of librarianship in a customer driven manner collect and utilize data to drive decision making work independently and handle multiple initiatives while meeting
deadlines adapt in an innovative environment positively adjust to change
Preferred Qualifications:
Experience with and knowledge of social work and social services available in the Evanston and Skokie area
CPI-certified or equivalent nonviolent crisis intervention training
Experience with mental health first aid, trauma-informed practices
Experience working in or with public libraries
Preferred Competencies:
Organizational and project management skills
Bilingual skills in English plus another language relevant to the Skokiecommunity
Demonstrated ability to gather and use meaningful data in decision making process
Other Job Functions:
Performs essential job functions of safety guard as needed
Provides support to the building services staff as needed
May serve on library committees and task forces
Regular and punctual attendance
Serves as LIC as needed
Performs other related duties as assigned
PHYSICAL REQUIREMENTS OF WORK:
The physical demands and environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this
job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Scheduling may require availability during any library operating hours, including days, evenings, weekends, and occasionally when the library is closed. Although a weekly schedule is established, the needs of the library may require scheduling changes and flexibility.
Constant navigation of library property
Ability to perform office-related functions including extended concentration on a computer and typing capability
Work may include prolonged sitting, standing, stooping, bending, lifting/moving materials, getting down on the floor
Manual dexterity, clear speech, hearing acuity, and correctable vision are required
Noise level is generally moderate though some areas can be loud on occasion
Employee required to park in designated areas
Work in all types of weather
Direct reports may include:

• Safety Monitors

SUPERVISION:
Under the general direction of the Executive Director or designee, work is performed with independence; works closely with City officials and Library staff at all levels of the organization.
Assignments are received via work requests, e-mails, phone calls, questions, meetings and direct project and ongoing assignments from the Executive Director; employee is responsible for
prioritizing work tasks, and for identifying, including, referring and coordinating the appropriate City staff within or outside of the Department in order to resolve a problem or situation. Additionally;
this position is responsible to review and oversee staff assigned to the safety and security positions. Projects are developed through the Safety Plan process in conjunction with the
Executive Director, and Board of Trustees; employee is responsible for prioritizing projects and work tasks, assigning workload to staff, periodic reporting of progress, monitoring project budgets,
identification of problems and potential resolutions. Work is reviewed through observation, completion of projects, status reports, conferences and meetings with the senior management
staff members of the Library. Guidance is provided through City Code, Library policies, City operating practices and procedures, Personnel Manual, Purchasing Manual, applicable
ordinances, statutes, codes and rules. Work is evaluated formally at least annually, with respect to supervisory skills, project management, adherence to deadlines and budget, ability to work with
consultants, contractors and City officials, problem solving ability, customer service, project delivery, written and verbal communications, leadership skills, and performance in accordance with the classification standard.
PUBLIC CONTACT:
The employee has significant contact with other department employees, supervisors, contractors, consultants, outside vendors and dealers to resolve problems and improve safety and security methods.
SELECTION METHOD TYPE OF ELIGIBILITY LIST LIFE OF ELIGIBILITY LIST
Structured Oral Interview
To apply for this position, please apply online at www.cityofevanston.org on or before the closing date.
Chosen candidates will be required to provide proof of licenses, certifications, and education required for this position. Candidates will also be subject to qualifying pre-employment processes, including medical examination, drug/alcohol screen, employment verification, and criminal background check.
The City of Evanston is an equal opportunity employer and ensures against discrimination in employment on the basis of a person’s race, color, sex, age, religion, disability, national origin, ancestry, sexual orientation, marital status, parental status, military discharge status, source of income, housing status, or genderidentity. The City of Evanston is also committed to accessibility for persons with disabilities. Any person needing mobility or communications access assistance should contact the Human Resources Division at 847-448-8204 (voice) or 847-866-5095 (TTY).