KEY FUNCTIONS/KNOWLEDGE/SKILLS:

• Issues receipts, logs, and posts funds from customers, and the general public.
• Receives, processes, and prepares permits, deposits, receipts, and other financial statements.
• Performs routine office tasks such as data entry, typing correspondence, filing, faxing, telephoning, photocopying, scanning documents and construction plans.
• Knowledge of basic telephone skills and public relations.
• Knowledge of customer service principles.
• Effective verbal and written communication skills.
• Ability to learn services, policies, and procedures.
• Ability to assist irate citizens with tact.
• Ability to verbally communicate clearly and effectively.
• Ability to establish and maintain effective working relationships with department customers and staff.
• Performs related tasks as necessary.

Education and Experience

• Associate degree, vocational degree, or specialized training equivalent to satisfactory completion of two years of college education with emphasis in accounting or a closely related field is preferred.
• Bilingual (English/Spanish)

Special Certifications and License

Valid Texas Driver’s License.

Independence and Judgement

Average judgment: must recognize and resolve problems such as bad grammar, type of procedure to apply, where to refer call or correspondence without specified destination, may involve freedom in selection of work methods among approved routines, setting of priorities, or sequencing of tasks within established schedules.

Initiative and Ingenuity

General guidelines: occasionally requires interpretation of available options to apply to non-standard situations; day-to-day work drives priorities.

Supervisory and Responsibility

Does not supervise.

Financial Responsibility

Calculates amounts due, using some judgment; receives and processes larger amounts (several thousand dollars on one day not uncommon); balances receipts and cash from one or more other employees; brings problems to attention of supervisor.

Level and Frequency of Outside Contacts

Constant contact with the public or other organizations; interactions may require obtaining cooperation of people; courtesy and tact are required when dealing with moderately difficult or sensitive issues.

Physical Demands

Office job with little or occasional light physical effort.

Responsibility for Equipment and Property

Responsible for use of equipment/property such as office equipment, supplies, etc., which are used in office.

Working Conditions

Office job, no adverse conditions.

Other Requirements

The City of Brownsville requires all employees to successfully pass a Drug & Alcohol and a physical examination and a Background Check.

ADA Requirements

The City of Brownsville is an Equal Opportunity Employer. ADA requires the City to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations.

Benefits

The City of Brownsville participates in a generous retirement plan with retirement opportunities available at 5 years of service at age 60 or 20 years of service at any age. The City has an exceptional employee and family medical, dental, and life insurance plan. Employees may also contribute to deferred compensation plans from Equitable and supplemental insurance plans from AFLAC and Colonial Life. Full time employees have the opportunity to accumulate 10 sick days and 10 annual days per year. Additionally, the City of Brownsville observes 12 holidays annually and two (2) floating holidays.

EEOC Statements

The City of Brownsville does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.