Definition

• Detail your experience, education, and training relevant to the position.
• Your application should cover your employment history for at least the past ten years (if employment history extends to 10 years or more).
• List your most recent experience first.
• Include at least three professional references (do not include relatives as references).

• A valid typing certificate is required at the time of application.
• The certificate must verify a typing speed of 40 NET words per minute.
• The certificate should not be dated later than 12 months from the date of application.
• It must indicate the source of the in-person test facility and confirm that the typing test was a five (5) minute timed test.

Essential Functions

• Transcribes, types, and otherwise processes a wide variety of police records, reports, and materials, including arrest reports, warrants, citations, crime and traffic reports, fingerprint cards, and vehicle storage and impound forms; operates a variety of automated systems to create or revise computer files.
• Assists department personnel and the public in person and by phone; releases requested reports and related information to the public or to outside agencies in accordance with established regulations; provides general information regarding department policies, procedures, and regulations.
• Operates computer to enter, modify, and retrieve data such as stolen and recovered property, driver's license and vehicle registration information, warrants, and detective supplements; conducts record checks and researches files for requested information.
• Sorts, files, copies, and distributes crime reports, traffic reports, citations, and other records as appropriate; performs file searches to locate missing records; issues permits according to prescribed procedures.
• Accepts bail; receives fees; prepares receipts, standard forms, and records in accordance with established procedures; balances and submits daily cash deposits.
• Performs a variety of general administrative support tasks, including preparing correspondence, bulletins, lists, and standard forms; may sort and distribute mail; may prepare simple reports; may post and tabulate numeric data.
• Respond to, review, and process requests for police records and public records, per department procedures, the Public Records Act, and laws and codes that regulate the release of information.
• Assists in responding to Subpoena Duces Tecum and other court processes regarding the release of information.
• Provides initial training of various tasks for Records Bureau personnel and provides ongoing training as required.
• Assists in providing quality assurance controls and monitoring for various computer data entry and retrieval systems.
• Performs related duties as required.

Qualification Guidelines

• Education: HS/GED.
• Experience: One (1) year of general administrative support experience, including tasks in record development and maintenance and in interacting with the public.

• Possession of and ability to maintain a valid Class C California Driver’s License and a satisfactory driving record.

• Office methods and procedures.
• Office machines and equipment.
• Use of computers and applications.

• Excellent oral and written communication skills.
• Enter data at an acceptable rate.
• Work with diverse people from a variety of cultures and backgrounds.
• Work independently.
• Explain and apply policies and procedures.
• Interpret and apply laws (i.e., Public Records Act), rules, regulations, procedures, and policies.
• Research and locate information.
• Resolve customer service problems effectively and tactfully.
• Write reports and keep accurate records.
• Understand and follow verbal and written directions.

Special Requirements/Physical, Mental, Environmental Conditions

• Work is performed primarily in a standard office setting.
• Required to work extended hours, including evenings and weekends, from time to time.

• Prolonged sitting and regular standing, walking, reaching, twisting, turning, kneeling, bending, squatting, and stooping in the performance of daily activities.
• Grasping, repetitive hand movement, and fine coordination in preparing reports using a computer keyboard.
• Near and far vision in reading written reports and work-related documents.
• Acute hearing is required when providing phone and personal service.
• Lift, drag, and push files, paper, and documents weighing up to 20 pounds.

The City of Azusa is an equal-opportunity employer that is committed to inclusion and diversity. The City does not discriminate on the basis of race, color, gender, age, ancestry, national origin, political or religious affiliation, sexual orientation, marital status, other non-job related physical or mental disability, medical condition, or other functional limitation in employment or the provision of service. The City is dedicated to making its programs, services, and activities accessible to individuals with qualified disabilities. If you require reasonable accommodations to complete the employment application and/or participate in the testing process, please contact Human Resources at (626) 812-5183 prior to the filing deadline. We will attempt to reasonably accommodate applicants with disabilities upon request.