DESCRIPTION

This position assists the Manager of Training and Development in the planning, assessment, design, development, implementation, and evaluation of training; researching employee development methodologies for professional growth; and facilitating approved development programs and activities. Assists in performing training needs assessment; training of employees on established and/or modified organizational practices and procedures; and the administration of Human Resources policies and procedures relating to employee training and development.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Collaborates with departments to coordinate implementation of employee training curriculums and sessions based on needs assessment and certification requirements. Assists with plans for training project completion, including comprehensive scripting/storyboarding and timelines.
• Facilitates training by reserving and setting up needed audiovisual equipment, and training rooms; scheduling training times with attendees; preparing and distributing training aids such as handouts, materials, etc. and staging the training area.
• Assists with research on new training techniques and programs; makes program recommendations; implements approved techniques and programs in a timely manner. Remains current on developments in training and instructional methodologies, including technology enhancements, and attends periodic Train-the-Trainer meetings and seminars to ensure currency of education.
• Assists with training provided through web-based seminars, printed manuals, group sessions, training videos, in person training, etc.
• Monitors, tracks, and assesses training programs.
• Performs other duties of a similar nature or level.

MINIMUM REQUIREMENTS

Education/Experience:

Bachelor’s degree and three (3) years of experience in researching and coordinating instructional training and design, and/or experience in learning & development, human resources, or psychology.

OR

Associate’s degree and five (5) years of experience in researching and coordinating instructional training and design, and/or experience in learning & development, human resources, or psychology.

OR

High School diploma and seven (7) years of experience in instructional training and design, and/or experience in learning & development, human resources, or psychology.

Knowledge/Skills/Abilities:

• Excellent written and verbal communication skills
• Strong presentation skills
• Working knowledge of adult learning styles and principles
• Strong analytical, and research skills
• Innate attention to detail
• Adept in a variety of multimedia training platforms and methods
• Ability to creatively plan, organize, control and evaluate learning environments
• Ability to work successfully in a high energy team environment
• Ability to adapt to unexpected change
• Knowledge and understanding of the ADDIE Model
• Ability to manage, work independently and handle multiple projects simultaneously
• Proficient in Learning Management Systems, Performance Management, HRIS-(NEOGOV), Power Point, MS Word, Excel, Adobe and Canva
• Ability to maintain discretion and prudence at all times.

Licensing/Certification: (Some duties may require limited travel from office to other locations.)

• Possession of a valid driver’s license with good driving history. If State license is other than Georgia or South Carolina, applicant must obtain a license in Georgia or South Carolina within 30 days of employment.

• SHRM or PHR Certification preferred but not required

PERFORMANCE APTITUDES:

• Data Utilization: Requires the ability to evaluate, audit, deduce, and/or assess data using established criteria. Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives.
• Human Interaction: Requires the ability to work with and apply principles of persuasion and/or influence over others to coordinate programs or activities of a project, and resolve typical problems associated with the responsibilities of the job.
• Equipment: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
• Verbal: Requires the ability to utilize a wide variety of reference, descriptive, advisory and/or design data and information.
• Math: Requires the ability to perform moderately complex algebraic and geometric operations; ability to utilize principles of basic probability and statistical inference.
• Functional Reasoning: Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.
• Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable.
• Physical Abilities: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station.
• Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, and visual cues or signals. Some tasks require the ability to communicate orally.
• Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.

OTHER

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job.