Full-Time Resident Coordinator Position @ Women's Facility

In this deeply fulfilling role, you'll be the heart of creating a Christ-like atmosphere of care and compassion, dedicated to nurturing life skills development within a safe, healthy, and healing environment. Your work is centered on addressing the practical needs of all residents, guiding them with patience and empathy toward personal growth and self-sufficiency. This position is more than a job; it's a calling to serve and support individuals on their journey, providing them with the tools and encouragement they need to thrive. You'll be a beacon of hope and a source of strength, embodying the spirit of kindness and dedication that mirrors the teachings of Christ. Joining our team means stepping into a role where every action you take and every decision you make contributes to a culture of love, healing, and empowerment, making a lasting difference in the lives of those we serve.

Imagine making a real difference in people's lives by fostering a warm and caring environment. As a Caregiver at our residence, you'll play a vital role in supporting individuals on their journeys towards growth and healing.

Your daily purpose:

• Create a haven of safety and support: Build a foundation of trust and compassion, ensuring residents feel secure and cared for. Think of it as offering a warm embrace to those in need.
• Empower through life skills: Guide residents as they develop valuable skills for daily living and independence. Think of it as unlocking their potential for brighter futures.
• Meet essential needs: From food and shelter to emotional support, ensure residents have everything they need to thrive. Think of it as being a pillar of stability and care.

This role is more than just a job; it's about:

• Making a tangible impact on the lives of individuals seeking a better tomorrow.
• Fostering a community of kindness and mutual respect.
• Being part of a team dedicated to empowering and supporting others.

ESSENTIAL FUNCTIONS AND TASKS

A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of the Buffalo City Mission.

• Perform initial intake procedure, ensuring accurate data entry into CROSS (Client Record Online Service System).
• Schedule the initial first case management appointment and communicate the appointment to the resident during the intake process.
• Introduce residents to the facility through the Mission’s initial intake and orientation process.
• Communicate behavioral actions through the incident reporting process.
• Conduct unit inspections, document and communicate appropriately to respective management and provide feedback to resident and case management.
• Monitor resident medications and report through documentation.
• Reports vacated units and prepare them for new residents.
• Assist residents with day-to-day housekeeping of facility, sleeping, and lounge areas.
• Oversee emergency shelter linen exchange as well as resident’s laundry.
• Distribute resident mail.
• Monitor resident events as assigned.
• Conduct direct observation drug and alcohol screenings, including breathalyzer and urine tests.
• Ensure physical comfort and safety of the residents as well as meet their needs for food, shelter, clothing, and personal care.
• Implement policies and procedures guidelines consistently and impartially.
• Maintain effective communication between staff members and Case Managers by means of various communication vehicles.
• Assist and maintain clear access to the facility in inclement weather.
• Participate in staff meetings and trainings to increase job comprehension.
• Represent the organization to all clients, volunteers, and fellow co-workers in a Christ-like manner that serves as an example of Christian behavior.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

REQUIREMENTS QUALIFICATIONS

Education and Experience:

• High School diploma or GED required.
• One year of experience in a human service field is desired.

Other Qualifications:

• In the midst of a mature walk with Jesus Christ and able to articulate belief.
• Communicate positively.
• Demonstrates a comprehensive knowledge of human services.
• Demonstrates the ability to work as a member of a team making maximum use of supportive resources.
• The ability to write clearly, tactfully, and effectively.
• Computer proficiency in Microsoft Office.
• Experience in customer service (volunteer or work-related) preferred.

Knowledge, Skills, and Abilities (KSAs):

• Ability to maintain appropriate and safe boundaries in professional relationships.
• Relationship Building – Skilled in establishing and fostering professional contacts
• Strong organizational abilities, including excellent attention to detail, the ability to prioritize and multi-task, and the ability to manage several moving and changing parts.
• Teamwork -Relates well to all kinds of people regardless of level inside or outside of the organization. Uses diplomacy and tact when dealing with and interacting with others. Diffuses tension. Fosters collegial and cooperative attitudes. Works effectively to achieve common goals.
• Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways.
• Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity)
• Initiative & Adaptability - Deals with situations and issues proactively and persistently, seizing opportunities along with a personal willingness and ability to respond to changes.

Organizational Expectations:

Christian beliefs are compatible with the spiritual and pastoral mission of the Buffalo City Mission. Act as a knowledgeable and effective ambassador to the community.

• Accountability – Willingly accepts personal responsibility for decisions, actions, attitudes, and behaviors that contribute to the organization's overall effectiveness. Communicates effectively, follows through on assignments, uses resources efficiently, participates in learning opportunities, and treats others with respect and dignity.
• Excellence – Serves as a role model and performs job responsibilities to the highest standards in every situation. Demonstrates commitment to quality of service.
• Focus – Understands and demonstrates behaviors consistent with the mission and values of the organization while contributing to the overall success of the strategic plan.

Payment:

For this pivotal role, dedicated to fostering a Christ-like caring atmosphere and focusing on life skill development in a safe, healthy, healing environment, we offer $17 per hour, plus a shift differential. This compensation reflects the significant impact of your work, meeting the practical needs of all residents while guiding them towards personal growth and self-sufficiency. Your dedication to creating a supportive and nurturing space is invaluable, and we recognize the importance of providing a competitive wage that acknowledges both your commitment and the critical nature of your role in our community. This opportunity not only offers financial reward but also the profound personal fulfillment that comes from making a real difference in the lives of those you serve, supported by a compensation package that honors your contribution to their journey.