About The Role

Summary

Come work for the best! Citizens Community Bank has been voted Best Bank at the Idaho State Journal’s Reader’s Choice Awards for the past five years!

The Loan Assistant is a major part of the continued success of Citizens Community Bank. The primary function of the Loan Assistant is to provide support to our lenders to contribute to our overall success.

A Loan Assistant achieves that support by assisting lenders with their loan requests and by providing clerical and administrative support to process and maintain all types of customer loans in addition to other functions.

This position requires knowledge of commercial loans and documentation, as well as, the ability to review and prepare commercial loan closings, effectively communicate with customers and co-workers to provide a variety of administrative duties

Essential Functions

Assist commercial loan officer with new loan applicants, to include interviewing clients when needed. Gathering initial documentation necessary to make loan decision, i.

e. credit bureau reports, OFAC, lien searches, tax notices, order appraisals, title commitments, etc. Prepare documents for commercial loans packets, to include SBA, RBS and other government programs and packages for closings, making sure necessary documents are in order and have been reviewed to be complete and accurate.

• Assist lender with loan closings and be prepared to close loans.
• Assist lender with follow up loan closing items such as tracking collateral and working to manage the customers portfolio.
• Keep current on loan programs, lending regulations, procedures and documentation and be a knowledgeable resource to lenders.
• Assist Customer / Lender with file maintenance, portfolio maintenance, credits / debits to all accounts / loans as needed.
• Assist Lender with reports, scheduling, arranging events and lunches with customers and for bank meetings.
• Assist commercial loan officer with marketing strategies, to include customer calling program, cross selling other Citizens Community Bank products and referring as appropriate.

Monitor production numbers for lending team on all calls, referrals, and sales for annual performance process.

• Assist with loan operations functions such as importing documents, scanning and document retention.
• Process payments, construction loan draws and other transactions for our customers and carry out basic accounting functions.
• Work with the lenders to clear technical and collateral exceptions.

Additional Responsibilities

• Participate in Bank-sponsored activities that serve and support the mission and values of Citizens Community Bank.
• Provide superior service quality to internal and external customers.
• Complete required training courses.
• Additional duties may be added as needs arise
• Regular and predictable attendance in order to accomplish, among other things, in-person contact with customers.

About You

Qualifications

• Ability to work in a professional manner.
• Able to work quickly and accurately.
• Ability to understand and follow written and oral instructions
• Ability to communicate effectively verbally and in writing
• Proficient with keyboarding and computer applications
• Proficient with ten-key calculator and typewriter
• Organized and detail oriented
• Moderate level of knowledge of loan documentation
• Moderate level of knowledge of multi-line phone systems
• Moderate level of knowledge of spread sheets.

Skills and Abilities Preferred

• High school diploma or equivalent
• Customer service and sales experience.
• Banking experience is preferred.

WORK ENVIRONMENT : Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise level.

PHYSICAL DEMANDS : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is often required to : sit; use hands in repetitive motions to finger, grasp, handle or feel;

and talk or hear. The employee is occasionally required to : stand; walk; and lift or reach with hands and arms. The employee may also be required to :

Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators.

Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.

Specific lifting abilities required by this job include :

Specific vision abilities required by this job include : The worker is required to have close visual acuity to perform an activity such as : preparing and analyzing data and figures;

transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and / or operation / inspection of machines and / or using measurement devices at distances close to the eyes.

What We Offer

COMPENSATION & BENEFITS : Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position.

We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance, a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a 401(k) retirement savings plan, discounts on banking products and services, and paid sick, holiday, and vacation time.

Visit our website for more details!

COMPANY OVERVIEW : We are a family of banks whose unique local presence reflects the communities we serve. We welcome the opportunity to grow and change as our customers and communities do the same.

Read our story, learn about our banks, and experience life at

Last updated : 2024-04-21