44 Service Manager Jobs in Morton, IL
CIT Trucks is Hiring a Service Manager Near Morton, IL
- Sell customer repair and service labor by prospecting and identifying potential customers, and directly calling on customers for their repair work
- Review all service repair orders making sure everything is complete and the total repair order is in accordance with the original estimate and any supplement which may have been added
- Delegate and schedule work appropriately throughout the department
- Ensure work on repair orders is performed with efficiency, accuracy, high quality, and following all dealership and insurance company standards
- Monitor data, numbers, customer pricing, and quotas within the department to identify present and future needs of the company
- Develop, implement, and maintain proper processes in conjunction with the company and manufacturers
- Identify measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system
- Motivate, develop, and direct people as they work, identifying the best people for the job
- Develop, train, and coach employees on tasks such as selling, customer relations, policies, procedures, etc., and identify career advancement opportunities for employees
- Maintain appropriate communication within and between all departments of the company
- Promote safe work habits and ensure that safety rules are followed
- Build and maintain business relationships with vendors and customers
- Advise direct reports on complicated jobs, techniques, and approaches through troubleshooting or teaching practices. Resolve errors through troubleshooting as required
- Appraise employee performance through coaching, reviews, and evaluations as appropriate
- Maintain records of time, expenses, and materials
- Review and appraise the results of activities within the department and take appropriate action as necessary
- Collaborate with Human Resources to interview, screen, and hire employees
- Must be at least 21 years old
- High school diploma or GED required
- 3 years of retail service industry experience preferred
- Prior supervisory experience at the Foreman or Service Advisor level preferred
- Must be able to obtain a Class B CDL and obtain a DOT medical card
- Paid holidays and PTO
- Choice between 3 wide-ranging medical plans with prescription coverage
- Option to participate in HSA or FSA savings accounts
- Access to dental and vision insurance
- Short- and long-term disability coverage
- Company paid life insurance, as well as additional voluntary life insurance for self and family
- 401(k) retirement planning that has a dollar-for-dollar employer match up to 4%
Job Summary
Full Time
$94k-123k (estimate)
04/14/2024
06/12/2024
cittrucks.com
Normal, IL
200 - 500
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The job skills required for Service Manager include Customer Service, Coaching, Futures, Planning, Life Insurance, Transportation, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
02/28/2022: Frankfort, KY
The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
02/08/2022: Poughkeepsie, NY
The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
01/17/2022: Lansing, MI
Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
12/13/2021: Frankfort, KY
Responsible for understanding each customer's expectations and delivering services as needed.
02/15/2022: Abilene, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
01/13/2022: Middlesex, NJ
A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
01/25/2022: Atlanta, GA
Experienced leader with proven record providing exceptional customer service operations.
01/21/2022: Grand Rapids, MI
Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
01/27/2022: Pittsburgh, PA
The service manager must also be able to work under stress besides handle stress.
12/20/2021: Pittsburgh, PA
Step 3: View the best colleges and universities for Service Manager.
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