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Technical service representative
Cincinnati Milwaukee, WI
$40k-51k (estimate)
Full Time 3 Weeks Ago
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Cincinnati is Hiring a Technical service representative Near Milwaukee, WI

Responsibilities : ESSENTIAL :

ESSENTIAL :

  • Prioritize, schedule and complete machine service for customers including but not limited to installation and warranty
  • Prepare and submit documentation for efficient invoicing
  • Maintain company property for safe operation and maximum life

VALUED BUT NOT ESSENTIAL :

  • Efficiently manage business expenses to maximize profitability
  • Work effectively using the service scheduling software tools and / or service manager to service assigned customer base as well as other Cincinnati customers
  • Perform routine maintenance on equipment and assist in the establishment of the preventative maintenance schedules with customers and service coordinator

Education and Experience : REQUIRED :

  • Three or more years related industrial maintenance experience, including troubleshooting
  • Two or more years troubleshooting experience with programmable logic circuits (PLCs)

VALUED BUT NOT REQUIRED :

Associates or technical degree preferred

Knowledge, Skills, Abilities, Characteristics, etc. REQUIRED :

  • Ability to work independently with little supervision
  • Able to travel overnight at least 75%, at times with little prior notice
  • Strong diagnostics and technical aptitude, including knowledge of AC & DC electrical, mechanical and hydraulics
  • Superb customer service skills, with strong communication skills
  • Commitment to company Core Values

VALUED BUT NOT REQUIRED :

  • Strong PC and organizational skills
  • Adopt and promote lean practices in all activities, considering the elimination of wasteful resources for any goal other than the creation of value for the end customer

Physical Demands and Work Environment : The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical demands : This position is very active and requires frequent standing, bending, kneeling, stooping, crouching, crawling, and climbing of ladders.

Must be able to use hands to finger, handle or feel objects, tools, or controls; must be able to lift a minimum of 75 lbs.

frequently. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

S. is a precondition of employment. You must be a U.S. Citizen, U.S. National, or recent lawful permanent resident to apply.

Some more amazing benefits offered by Cincinnati Incorporated : Paid Vacations Paid Holiday and Personal Days Medical Insurance (including HSA) Company Paid Dental Insurance Vision Insurance Accident Insurance Life Insurance : AD&D Disability Insurance Generous 401K Employer Match Flexible Spending Account Tuition Reimbursement Employee Assistance Program Parental Leave Pay Range : $23.95 - $44.56 per hour

Last updated : 2024-05-24

Job Summary

JOB TYPE

Full Time

SALARY

$40k-51k (estimate)

POST DATE

05/25/2024

EXPIRATION DATE

08/24/2024

WEBSITE

e-ci.com

HEADQUARTERS

Harrison, OH

SIZE

200 - 500

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The job skills required for Technical service representative include Customer Service, Troubleshooting, Communication Skills, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical service representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Technical service representative positions, which can be used as a reference in future career path planning. As a Technical service representative, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical service representative. You can explore the career advancement for a Technical service representative below and select your interested title to get hiring information.

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If you are interested in becoming a Technical Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Technical Service Representative job description and responsibilities

Technical service representatives help customers resolve technical problems associated with a product or service.

04/08/2022: Spartanburg, SC

Technical service representatives need to be current on technological developments and trends to be effective on their job.

02/01/2022: Lowell, MA

Technical service representatives maintain record of call transactions using computer systems and special tracking software.

03/25/2022: Florence, SC

People experiencing tech related difficulties with hardware or software depend on technical service representatives to make things right.

01/24/2022: Cedar Rapids, IA

Guidance of the users to support them in becoming more productive.

04/12/2022: Lansing, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Technical Service Representative jobs

Understand the customer’s grasp of technology.

02/04/2022: Richland, WA

Have a clear escalation pathway.

03/25/2022: York, PA

Ability to use positive language.

03/05/2022: Biloxi, MS

Consider a professional certification.

02/17/2022: Alamogordo, NM

Create a Service Catalog Template.

01/31/2022: Sioux Falls, SD

Step 3: View the best colleges and universities for Technical Service Representative.

Butler University
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