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The position of Teller Supervisor is responsible for managing the day-to-day operations of customer service interactions and overseeing the Teller line. This position is also responsible for providing quality customer service by accurately processing transactions in a professional and courteous manner and in accordance with bank and regulatory policy and procedure.
Accountabilities:
Essential responsibilities include:
Additional responsibilities include:
Organizational Structure:
Title of supervisor (varies by market):
Title(s) of subordinate(s) to this position:
Supervisory Responsibilities:
Teller Supervisors carry out management responsibilities in accordance with the organization's policies, procedures, and applicable laws. Responsibilities include interviewing, hiring, and training employees, planning, assigning and directing work, appraising performance, rewarding and disciplining, resolving problems, and communicating necessary information on an ongoing basis.
Required Skills and/or Education:
We expect our Teller Supervisors to have knowledge of math and accounting practices consistent with that normally obtained through a high school degree, or equivalent, is required. Skills and abilities sufficient to perform the essential functions--such as basic teller duties, data entry, basic mathematical calculations, and communication skills--are required.
Preferred Skills and/or Experience:
Approximately two years of experience in banking or a related field, knowledge of bank regulations, and proficiency in using computer software for typical office applications are preferred.
We seek individuals who give their all and display passion through their work. We service our communities through accountability and integrity. Our ideal candidate for this Teller Supervisor role is someone who has experience at any level of customer service supervisory, retail background, cash handling and sales or upselling. Our ideal candidate is also someone we can rely on to show up and put their best foot forward.
Nature and Scope:
This position is a regular full time position on a schedule established by the supervisor. Occasional travel is required to conduct the essential functions of the position. An altered work schedule and overtime are occasionally worked to meet the demands and deadlines associated with the position. The work environment involves the use of typical office equipment such as telephone, computer, facsimile, etc. in a controlled climate. CIBM Bank offers a full range of employee benefits including health, dental and vision plans, 401k plans and many more.
Mission Statement:
At CIBM Bank we are dedicated to serving our customers, employees, stakeholders, and communities. Integral to our business success is our commitment to diversity, equity, and inclusion for all we serve. We value diverse cultural perspectives, experiences, backgrounds, and ideas. We demand equity in access and opportunity. We foster inclusion and work hard to remove barriers that can impair success. Our environment and culture are open and accepting of all.
Full Time
Banking
$32k-40k (estimate)
05/12/2024
07/11/2024
cibmarine.com
ELM GROVE, WI
100 - 200
1999
Public
CATHY KOSS
$10M - $50M
Banking