Description

SUMMARY

The Thrift Store Manager plans, supervises, monitors, and evaluates the daily operations of the Thrift Store. The Thrift Store Manager is responsible for establishing and maintaining guest services, oversees and is accountable for the operation of a store ensuring maximum sales and profitability through merchandise, inventory, expense control, human resources management, and managing operating costs and shrinkage. 

The Diocese of Orlando four core values lay the foundation for the work performed by employees:

1. Authenticity: Conviction that God has called us to reflect exteriorly our inner life of faith in our daily living
2. Respect: Affirming each person’s God-given dignity and uniqueness.
3. Courage: Inspired by this gift of the Holy Spirit, we proclaim and live the Word of God fearlessly and devotedly.
4. Commitment: Individually and collectively, we are steadfast to the team and its purpose.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties and functions, as outlined herein, are intended to be representative of the type of tasks performed within this classification. They are not listed in any order of importance. The omission of specific statements of the duties or functions does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

• Actively promotes the vision and mission of the Thrift Store.
• Oversees and manages all store operations.
• Increases sales and knowledge of the store within the community.
• Analyzes and measures business trends; develops and implements plans to maximize sales and meet or exceed goals and objectives.
• Creates and implements a marketing/promotion strategy for the store, including sales and events.
• Controls shrink, expenses, and payroll.
• Improves in-store aesthetics, flow, and organization.
• Ensures store is well stocked while maintaining a clean, attractive, and safe environment.
• Trains volunteers in cashiering, inventory, and customer service skills.
• Manages cashiers/volunteers to achieve maximum efficiency.
• Conducts opening and closing store operations.
• Produces daily and monthly reports.
• Accurately processes bank deposits.
• Welcomes and attends to customers and volunteers.
• Maintains inventory system for sales floor.

Requirements

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CATHOLIC FAITH

Requires an appreciation and respect for the Catholic Church and its teachings. Church employees must conduct themselves in a manner that is consistent with and supportive of the mission and purpose of the Church. Their public behavior must not violate the faith, morals or laws of the Church or the policies of the diocese.

EDUCATION and/or EXPERIENCE

Associate’s Degree required in business management or equivalent. Minimum of two (2) years’ experience in retail sales and two (2) years management experience. Basic mathematical abilities, including the ability to add, subtract, divide, multiply, and tabulate figures.

OTHER SKILLS and ABILITIES

Excellent organizational skills are required. Knowledge of principles and processes for providing customers and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Strong teamwork skills required. Excellent time management skills required.

WORKING CONDITIONS

The working hours of this position are not limited to an 8-hour day. This person will need to be available in the evening and weekends, as needed. Must be willing to work in conditions of stress and function well under pressure. 

PHYSICAL and SENSORY REQUIREMENTS

This position frequently requires moving stock, stocking shelves, organizing donations, and keeping the store in customer-ready condition. This position also requires the ability to freely access all areas of the store including the selling floor, stock area, and register area. Operate and use all equipment necessary to run the store. Climb ladders. Move or handle merchandise throughout the store generally weighing 0-50 pounds. 

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the abilities and aptitudes to perform each duty proficiently. Requirements are representative of the minimum level of knowledge, skills, and ability.