Service Technician

Company Information

Builder Systems Group (BSG) is the foremost installer of low voltage wiring to new home builders in the San Antonio and Austin Texas areas. This foundation has allowed BSG to become the leading provider of security, smart home automation, and home theater solutions to home buyers in these markets.
Our ever-expanding portfolio of products combined with the lowest prices and highest customer service ratings in the industry give us a significant advantage in providing the best solution to our customers.

Job Summary

The Security Technician is responsible for tasks associated with the installation of Access
Control,
CCTV and Intrusion Systems. The job description listed herein is a basis of design and is not all inclusive.

Responsibilities

➢ Install CCTV, Access Control, and Intrusion hardware cabling and other forms of cabling as technology continues to evolve.

➢ Assist in testing of installed equipment and provide basic programming, such as, adding card readers, cameras, and alarm points to any system.

➢ Assist in performing preventive maintenance and repair as per a client maintenance agreement and/or warranty.

➢ Assist in troubleshooting, diagnosing, and repairing systems and/or equipment.
➢ Position requires technician to participate in an on-call rotation schedule. Technician would be available to answer client calls after normal working hours and on weekend/holidays depending on the rotation order.

➢ Responsible for updating team lead on the status of all work performed daily.
➢ Notify team lead daily of any materials needed to complete duties.

➢ Perform additional Security Technician and related functions as assigned by the team lead and deemed within the general skill and ability level of a productive Security Technician in our industry.

➢ Install flat panel televisions and connect basic television devices i.e., DVD, Sound Bar, Surround
Sound, Streaming Devices, or other connectivity devices.

➢ Pre-wire/Trim-out homes with complete activation of accounts

➢ Provide Customer technical support during or after business hours.
➢ Occasional weekend work

Qualifications and requirements

➢ Bright, energetic professional with outstanding communication and interpersonal skills
➢ Highly motivated self-starter who can work autonomously and as part of a team in a fast-paced, ever-changing environment.
➢ Ability to manage multiple tasks with shifting priorities and timeframes.
➢ High level of initiative, creative thinking, decision making and problem resolution skills
➢ Intuitive understanding of solution selling techniques
➢ Strong ability to learn, utilize and teach new and ever-changing technologies.
➢ Demonstrate PC literacy and proficiency with email systems, Microsoft Office

Suite, and ConnectWise
➢ Ability to work weekends and evenings including afterhours shifts.
➢ Bend & Lift Continuously up to 50 LBS

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Security system: 1 year (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• San Antonio, TX 78249 (Required)

Work Location: In person