Position Overview:

Choice Financial Group has been identified as one of the fastest growing companies, as identified by INC 5000. We are looking for an experienced training and development coordinator to devise our organizational training strategy, oversee its implementation and assess its outcomes. You will identify training and developmental needs and drive suitable training initiatives that build loyalty to the agency. It is your responsibility to enhance employees' skills, performance, productivity, and quality of work. The ideal candidate is highly self-motivated, professional, capable of managing their work load, and prioritizing tasks in a fast-paced corporate environment. This is an excellent opportunity to join a growing company with competitive compensation. Sensitivity to confidential information is required.

Primary Responsibilities & Essential Functions:

• Working with the management team to build workflows that support the success of the agency.

• Working with each functional area to build an onboarding, integration, and training program to support the development of new and existing staff.

• Perform training in a variety of settings including group, online, and one-on-one.

• Assist each functional area to develop individual employees and provide quality assurance measurements and targeted training.

• Build external training programs to support our referral sources, including CE programs and other training that can add value to our referring partners.

• Assist in structuring the agency management system to support our target workflows and reporting.

• Other project management such as assisting with integrating Epic Agency Management System with other functions, associated with our merger partners.

• Attending Annual AMS Conference and remaining up to date on capabilities.

• Conduct effective induction and orientation sessions

• Monitor and evaluate training program's effectiveness, success and ROI periodically and report on them

• Provide opportunities for ongoing development.

• Resolve any specific problems and tailor training programs as necessary

• Maintain a keen understanding of training trends, developments, and best practices.

• Support Culture Committee, events planning, and budget

• Support and train on various systems, including Netchex, Epic, DouSign, RSign, and Easy Links Rater

• Ability to create marketing and training communications.

Job Applicant Must Exhibit the Following Skills:

• Knowledge of Applied Epic, Netchex, RSign and broad knowledge of insurance products and markets.

• Must have strong communication skills, both written and verbal.

• A college degree or equivalent is desirable and preferred license in P&C or insurance knowledge.

• Must be detail oriented and have a high level of service skills.

• A high of level of autonomy and work ethic.

• Strong writing and record keeping ability for reports and training manuals

• Excellent communication skills

• Ability to plan, multi-task and manage time effectively

• Strong computer skills, including MS Office proficiency and database software.

• Sense of ownership and pride in your performance and its impact on company's success

• Good knowledge of talent management and succession planning methods

Qualifications:

Education:

• Bachelor's degree in any related field preferred or an equivalent of 3 years' experience in training

Experience & Additional Competencies:

• Minimum of 4 years of experience as a training manager reporting directly to senior management

• Experience in insurance industry a plus

• The ability to measure and assess staff training needs.

• Strong Communication and Interpersonal skills

• A passion for continuous learning

• Innovative thinking

• Embrace efficiency.

Required:

• Must be articulate and familiar with insurance (property & casualty)

Benefits Included:

• Employee Health Benefits (medical, dental, & vision)

• 401K Retirement Plan

• Employer-paid Group Life Insurance.

• Full reimbursement of costs for licenses or required training to employees on a 1 year pro-rated basis.

• Paid time off

• Paid holidays

• Paid Bereavement

• Gym membership reimbursement

• Employee Referral Bonus

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• What is your knowledge level and/or years of experience in the insurance industry?
• Have you ever been responsible for content development?

Education:

• Bachelor's (Preferred)

Experience:

• Training & development: 3 years (Required)

Work Location: In person