Description

The Coordinator of Technology Training (Coordinator) uses a comprehensive knowledge of teaching skills, technology and technical writing to facilitate technology use across the organization. The Coordinator provides ongoing professional development for technology solutions used organization wide to support strengthening staff technology skills. The Coordinator instructs staff to promote the effective use of technology systems in teaching and learning and may participate in project discussions/meetings and trainings. The Coordinator creates a variety of training materials for face-to-face, blended learning and online learning opportunities to be used in the classroom and throughout the organization. This position will support the Technology Department training needs for the organization’s staff. The Coordinator will work under the guidance of the Director of Health Information Technology and collaborate with Technology Department leadership.

Qualifications

Education, Experience

• Associate’s Degree in training and development, technology and information systems, or a related field
• 3 plus years’ experience as a Training Coordinator, Training Facilitator, Trainer, technical writer or a similar role.
• 2 plus years’ experience working with Epic or as an Epic trainer.
• Proficiency in wordprocessing and presentation software.
• Ability to operate media equipment such as projectors and personal computers.
• Expertise in traditional and modern training methods and techniques.
• Knowledgeable about learning management systems, instructional design and e-learning platforms.
• Ability to handle multiple assignments and assess and analyze data.

Desired Characteristics, Skills

• Ability to work independently, in a fast-paced and demanding environment while also functioning as a member of a HIT/IT support team
• Excellent time management skills, public speaking skills, problem-solving skills
• Excellent verbal and written communication skills
• Exceptional organization skills, leadership and interpersonal skills
• Ability to work with a team and have attention to detail
• Bilingual (Spanish/English) preferred
• Commitment to diversity, equity and inclusion initiative
• Commitment to the mission of Callen-Lorde.