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Children's MedicalCenter
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Patient Service Representative
$38k-51k (estimate)
Full Time 9 Months Ago
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Children's MedicalCenter is Hiring a Patient Service Representative Near Greenville, SC

Children's Medical Center Patient Service Representative
Position Summary: 
The Patient Service Representative is responsible for setting the tone by providing high-level customer service to patients and families of Children’s Medical Center. This position is in the front office and is responsible for answering the phones and assisting all patients in a prompt, courteous, and professional manner. 
Responsibilities:
  • Welcomes patients/clients/visitors, determines the purpose of visit, and directs them to appropriate person or department(s).
  • Promptly and professionally answers telephone calls. Routes calls appropriately, offering voice mail, paging, or redirection of calls as needed.
  • Phones or pages employees to meet visitors and directs visitors to appropriate waiting areas.
  • Facilitates patient flow and communicates delays with patients and clinical staff.
  • Follows all Clinic policies on safety and security; maintains restricted areas safe by safeguarding keyless entry codes and computer system passwords in strict confidentiality.
  • Appropriately and courteously screens solicitors for relevance to organization needs.
  • Explains financial requirements to the patients or responsible parties and collects copays as required.
  • Responsible for keeping the reception and patient waiting areas, and office files clean and organized.
  • Monitors medical office supplies and inventory needs, places orders and oversees office equipment.
  • Performs other duties as assigned.
Position Requirements:
  • Strong verbal and written communication skills
  • Ability to be resourceful and maintain professionalism in stressful environments
Licensing/Certification:
  • None
Education:
  • High School Diploma or equivalent
Experience:
  • One year of experience in customer service or reception, preferably in a medical office setting.
Physical Requirements: 
  • Prolonged periods of sitting at a desk and working on a computer. 
  • Must be able to lift up to 25 pounds at times. 
About Us
Children's Medical Center has been serving the children and families of Greenville and surrounding areas for almost 60 years! Our mission at the Children's Medical Center has been to provide excellent patient care in a compassionate environment.

Job Summary

JOB TYPE

Full Time

SALARY

$38k-51k (estimate)

POST DATE

08/23/2023

EXPIRATION DATE

05/13/2024

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The job skills required for Patient Service Representative include Customer Service, Patient Care, Front Office, Written Communication, Patient Flow, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient Service Representative positions, which can be used as a reference in future career path planning. As a Patient Service Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative. You can explore the career advancement for a Patient Service Representative below and select your interested title to get hiring information.

If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Representative job description and responsibilities

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

01/31/2022: Chico, CA

May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.

01/20/2022: Akron, OH

Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.

02/08/2022: Florence, SC

Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.

02/17/2022: Terre Haute, IN

A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

02/17/2022: Saginaw, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Representative jobs

Open the Patient Service Representative Cover Letter Template.

01/18/2022: Amarillo, TX

Patient confidentiality must remain a primary concern.

01/31/2022: Sioux City, IA

Know how to feel, express and receive gratitude.

02/15/2022: Akron, OH

Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

01/02/2022: Norfolk, VA

Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.

01/09/2022: Lafayette, LA

Step 3: View the best colleges and universities for Patient Service Representative.

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