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Greenville, SC | Full Time
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newhorizonfhs
Greenville, SC | Full Time
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New Horizon Family Health Services
Greenville, SC | Full Time
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Patient Service Representative
$38k-51k (estimate)
Full Time | Ambulatory Healthcare Services 0 Months Ago
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New Horizon Family Health Services is Hiring a Patient Service Representative Near Greenville, SC

Job Description:

New Horizon Family Health Services (NHFHS) is a Federally Qualified Health Center (FQHC) that has been improving the health of the communities we serve since 1992. We offer quality health care for anyone needing a family doctor and medical home. Our years of experience and commitment to excellence have earned us the reputation as a trusted source of quality medical, dental, and behavioral health care.

Details:

  • Under the direct supervision of the Practice Manager, Program Director or Program Coordinator, the Patient Service Representative (PSR) confers with incoming and outgoing patients/visitors, assisting them as needed. The PSR directs patients/visitors to appropriate locations throughout the office; interacts with patients/visitors in a courteous, appropriate, respectful manner at all times and without exception. This position receives incoming calls and routes appropriately, taking messages when necessary and forwarding them to the intended party in a timely, responsible manner. This position maintains accuracy from start to finish of the registration and payment collection process. This position performs the following duties in accordance with the established policy and procedures of New Horizon Family Health Services.

All NHFHS Company employees must be vaccinated against COVID-19.
Experience and Skills:

Education:

  • Minimum of high school diploma or equivalent
  • Medical Office Training certificate or other relevant education and training beyond high school

Knowledge and Skills:

  • Preferred two years’ experience in a medical office or other healthcare facility setting
  • Has the ability to speak and communicate effectively with co-workers, patients, and the public
  • Must be able to understand and follow in detail both verbal and written instructions
  • Demonstrates basic math computation skills
Job Benefits:

New Horizon Family Health Services offers a robust and comprehensive benefit package to full time employees. These choices/options include:

  • Paid vacation, holidays and sick leave

Optional Benefits which include:

  • Medical (PEBA State Health Plan), Dental and Vision benefits
  • Flexible Spending and Health Savings Accounts
  • Voluntary Life Insurance
  • Short Term Disability and Long Term Disability
  • Optional contribution to a 403 (b) Retirement Plan, with up to 4% employer match after the first year of employment
  • Continuing education courses through SC AHEC


Mission:

Our Mission is to provide quality, affordable, compassionate patient-centered health care to improve the health of the communities we serve. Our Vision is that our community will be one of the healthiest in the Nation. Superior patient care is the hallmark of NHFHS.

Community:

Greenville, South Carolina is the perfect place to live, work, and play. Greenville is surrounded by mountains, lakes, hiking & biking trails, as well as recreational activities including golf, tennis, water sports, cultural performances and more. Geographically located between Atlanta, GA and Charlotte, NC, with beaches just 3.5 to 4 hours away.

We are an Equal Opportunity employer.
From: New Horizon Family Health Services

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$38k-51k (estimate)

POST DATE

05/07/2023

EXPIRATION DATE

06/02/2024

WEBSITE

newhorizonfhs.org

HEADQUARTERS

GREENVILLE, SC

SIZE

100 - 200

FOUNDED

1992

CEO

REGINA MITCHELL

REVENUE

$10M - $50M

INDUSTRY

Ambulatory Healthcare Services

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About New Horizon Family Health Services

New Horizon Family Health Services provides quality, affordable, compassionate patient-centered health care to improve the health of the communities that we serve. Offices are located in Greenville, Greer and Travelers Rest, in the Upstate of South Carolina. We offer Primary Medical Care and related services for all ages.

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The job skills required for Patient Service Representative include Confidentiality, Appointment Scheduling, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient Service Representative positions, which can be used as a reference in future career path planning. As a Patient Service Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative. You can explore the career advancement for a Patient Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Representative job description and responsibilities

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

01/31/2022: Chico, CA

May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.

01/20/2022: Akron, OH

Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.

02/08/2022: Florence, SC

Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.

02/17/2022: Terre Haute, IN

A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

02/17/2022: Saginaw, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Representative jobs

Open the Patient Service Representative Cover Letter Template.

01/18/2022: Amarillo, TX

Patient confidentiality must remain a primary concern.

01/31/2022: Sioux City, IA

Know how to feel, express and receive gratitude.

02/15/2022: Akron, OH

Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

01/02/2022: Norfolk, VA

Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.

01/09/2022: Lafayette, LA

Step 3: View the best colleges and universities for Patient Service Representative.

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