Description

Work for Good. Do you want a career with meaning and purpose? Children’s Home Society is one of South Dakota’s leaders in providing services to vulnerable children, women, and families.

As part of Children's Home Society, you will truly Work for Good every day—helping to change the world one day at a time, one child at a time, one woman, one family, one smile, hug, and heart at a time.

Children’s Home Society in Sioux Falls, SD, is currently seeking a System Administrator to help with managing and maintaining the organization's IT infrastructure, systems, and network to ensure smooth operations and efficient use of technology resources. System administrators play a key role in supporting the organization's mission and ensuring that staff members have the necessary tools and resources to carry out their work effectively.

What You'll Do: 

Your responsibilities as a System Administrator:

• IT Infrastructure Management: Oversee the organization's IT infrastructure, including servers, networks, hardware, and software applications. Ensure that systems are properly configured, updated, and maintained.
• System Administration: Manage the organization's Computer Systems, Network servers, and upgrade company hardware and software to meet security and business standards. Implementing automations where applicable.
• User Support: Provide technical support to staff members, addressing hardware, software, and connectivity issues in a timely and effective manner.
• User Accounts and Permissions: Manage user accounts, access permissions, and security settings to ensure data integrity and privacy.
• Software Installation and Updates: Install, configure, and maintain software applications used by the organization, ensuring that they are up-to-date and compatible.
• Data Backup and Recovery: Implement and manage data backup and recovery solutions to safeguard critical data and ensure business continuity.
• Security Management: Implement and monitor security measures, including firewalls, antivirus software, and intrusion detection systems, to protect the organization's IT environment from cyber threats.
• Patch Management: Apply security patches, updates, and software upgrades to ensure systems are protected against vulnerabilities.
• Documentation: Maintain accurate documentation of IT systems, configurations, procedures, and troubleshooting guides.
• Vendor Coordination: Collaborate with technology vendors and service providers to resolve technical issues and manage hardware and software contracts.

 What We'll Love About You: 

• Excellent problem-solving and analytical skills, with the ability to diagnose and resolve technical issues efficiently.
• Effective communication skills, both verbal and written, to interact with non-technical staff and convey technical concepts clearly.
• Knowledge of cybersecurity best practices and the ability to implement security measures to protect sensitive information.
• A customer-centric approach to providing technical support and solutions to staff members.
• Ability to handle changing technology environments and adapt to new tools and technologies.
• Must be able to fulfill the responsibilities of the position with minimal supervision. Makes prudent decisions.
• Must be able to conduct oneself in a manner that promotes professionalism and teamwork throughout the organization, setting an example for others to follow. Responsibility for highly confidential and sensitive information requires ethics and professionalism beyond reproach.
• Must be able to be committed to delivering exceptional quality, fostering a culture of continuous improvement, and ensuring the safety and well-being of children and families in all aspects of our work. 

Schedule: Monday-Friday 8:00AM-4:30pm 

Compensation: $60,000-$75,000/annually (Depending on Education/Experience)

Benefits:

• Health Benefits: Two health insurance options – Traditional Plan & High Deductible Health Plan with HSA (automatic employer contribution with enrollment in a HDHP). Vision. Dental.
• Additional Benefits: Employer paid Group Life Insurance and Accidental Death & Dismemberment (AD&D), Short Term & Long-Term Disability. Additional Voluntary Life, Critical Illness, and Accident plans. Employee Assistance Program.
• Student Loan Payments & Tuition Reimbursement: Qualifying employees are eligible for up to $200 per month in Tuition Reimbursement or Student Loan Repayment
• Paid Time Off: Generous PTO package. 10 paid holidays. 8 hours “Day of Service” for volunteering in the community
• Employee Referral Bonus: Current employees who refer an employee to work at CHS can earn up to $1,000.
• Retirement: Qualifying employees receive a guaranteed employer contribution with 100% vesting

Requirements

Qualifications: 

• Education: A bachelor's degree in information technology, computer science, or a related field is typically required. Relevant certifications (e.g., CompTIA A , Microsoft Certified Systems Administrator) can be advantageous.
• Experience: Practical experience in system administration, network management, or IT support roles. Experience in nonprofit organizations or child-focused sectors is beneficial.
• Technical Skills: Strong technical proficiency in systems administration, networking, server management, and troubleshooting.

Physical Demands and Work Environment:

Normal office environment with minimal exposure to dust, noise, etc. Extended PC viewing and keyboarding required. Extended periods of sedentary work required.

Must successfully complete all required background/pre-employment checks. EEO/AA.