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Support Specialist
$63k-79k (estimate)
Full Time 3 Months Ago
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Children and Families First Delaware Inc is Hiring a Support Specialist Near Dover, DE

Description

Nurse Home Visitor Program seeking advanced level administrative support.

  • Serve in the role of providing administrative support for assigned program(s), assisting with documentation, management of data sets, creation and management of Excel spreadsheets, extracting data for reports including, but not limited to:
  • generating and disseminating productivity reports and productivity summarization reports monthly, quarterly and annually maintain community referral sources compiling or assisting in the compilation of statistical information for special reports conducting referral follow ups and related communications' assist with assigning clients to programs· Prepares and copies correspondence, records, and reports as assigned.
  • Corresponds by approved methods with referrals and clients regarding services
  • Record and distribute meeting minutes; as assigned
  • Orders and maintains supplies, as required.
  • Submit check requisitions and/or gift card requests, as needed
  •  Maintains files and records, quality review for accuracy and completeness· Timely and accurate data entry into data collection and documentation systems; as needed· Provides front desk receptionist lunch-time coverage, and back-up coverage as assigned.· Establishes and maintains professional relationships within the agency and community.· Maintains agency standards regarding confidentiality and quality.
  • Attend community meetings and assist with program outreach, as assigned.
  • Serves on staff committees as assigned and/or approved

Full-Time with benefits

Benefits include:

  • Health, Dental and Vision Insurance
  • Vacation, Sick and Holiday Pay
  • Tuition Assistance
  • 401 (k) with matching
  • Life Insurance
  • EAP Service

EDUCATION and/or EXPERIENCE

  • High school diploma or general education degree (GED); minimum of two years previous secretarial experience and/or training; or equivalent combination of education and experience. AA degree in business/admin support functions desirable

QUALIFICATIONS

  • Ability to manage and analyze program data.
  • Ability to write summaries of program activities, operations for reports.
  • Advanced working knowledge of Microsoft Office and Outlook.
  • Advanced Excel skills.
  • Previous experience with Apricot data system, desirable.
  • Accurate typing and/or word processing skills.
  • Previous experience with office equipment (computers, fax, calculator, photocopier, voice mail, telephones, etc.).
  • Knowledge of record keeping, filing, and general office procedures.
  • Good telephone skills.
  • Ability to work independently and accurately.
  • Ability to respond appropriately to the cultural differences present among the agency’s service population.
  • Strong organizational and time management skills.
  • Possess a valid driver’s license with a safe driving history.

Job Summary

JOB TYPE

Full Time

SALARY

$63k-79k (estimate)

POST DATE

02/23/2024

EXPIRATION DATE

05/20/2024

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Children and Families First Delaware Inc
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$69k-85k (estimate)
Just Posted
Children and Families First Delaware Inc
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The job skills required for Support Specialist include Microsoft Office, Time Management, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Support Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Support Specialist positions, which can be used as a reference in future career path planning. As a Support Specialist, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support Specialist. You can explore the career advancement for a Support Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Support Specialist job description and responsibilities

Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.

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Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.

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Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.

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The specialists work along with the staff members to supervise the assigned projects by an organization.

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The support specialist often has to balance different tasks such as customer technical support, ticket documentation, problem analysis, and task management.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Support Specialist jobs

Experience as a Customer Support Specialist or similar CS role.

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Proven work experience as a Sales support specialist or Sales support associate.

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Tech support specialists need good communications skills.

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Gain experience with operating systems.

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Learn Relevant Tech Skills and Gain Experience.

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Step 3: View the best colleges and universities for Support Specialist.

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