CASE MANAGER (PT)

Monday to Friday 9:00 am to 3:00 pm

(Paid vacation and sick time including supplemental insurance package)

SUMMARY 

Screens and assesses elderly candidates’ eligibility for participation in homebound meal program by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Educates the community on various homebound meal outreach program and the importance of utilizing the program
• Distributes educational materials in the community
• Visits homes to determine client needs, develops plan to meet needs
• Identifies and monitors clients for homebound meal program 
• Completes required paperwork in compliance with state and program regulations
• Administers initial nutritional screening in the form of questionnaire
• Helps client obtain necessary resources
• Refers clients with social and emotional problems to other community agencies for assistance
• Refers clients to Director or Nutrition Services for nutrition counseling as needed
• Documents client cases including assessment and reassessments and maintains records on each client
• Prepares reports as required by various federal, state, and local programs
• Helps organize and participate in fundraisers benefitting the program
• Other duties may be assigned

COMPETENCY

• Gathers and analyzes information skillfully
• Manages difficult or emotional customer situations
• Maintains confidentiality
• Speaks clearly and persuasively in positive or negative situations
• Contributes to building a positive team spirit
• Writes clearly and informatively
• Presents numerical data effectively
• Able to read and interpret written information
• Shows respect and sensitivity for cultural differences
• Upholds organizational values
• Follows policies and procedures
• Is consistently at work and on time
• Prioritizes and plans work activities
• Demonstrates accuracy and thoroughness
• Completes work in timely manner
• Observes safety and security procedures
• Uses equipment and materials properly

EDUCATION/EXPERIENCE

Must have high school diploma and one to two years related experience and/or training.

REASONING ABILITY

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

COMPUTER SKILLS

• Microsoft Word and Excel software
• Ability to learn new software - Serv Tracker

CERTIFICATES AND LICENSES

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles and outdoor weather conditions
• The noise level in the work environment is usually moderate

Because of the high volume of applications we receive, we are not able to give status updates, but if you are invited for an interview, you will be contacted directly by the Human Resources Department for this position.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or any other protected class or characteristic.