Overview

The Sr. Insights Analyst’s primary role is to identify and communicate insights for an assigned scope of business. They will do this through the transformation, visualization, and critical evaluation of data using descriptive, diagnostic, and select predictive analytical techniques. This role will be expected to provide analytical support for multiple related projects or workstreams across Supply Chain functions, including those with dependencies on other departments. It will require acting as a subject matter expert in a broad suite of standard data, methods, and tools. The Sr. Insights Analyst may receive occasional guidance from, and work collaboratively with, Analytics Leads and Data Scientists to produce insights and make recommendations to senior leaders that inform departmental strategy and performance.

Responsibilities

The person who fills this role will be expected to do the following as a part of their regular work responsibilities:

• Develop and recommend insights-informed action to leaders and peers across multiple business areas
• Work comfortably with large and complex datasets that span multiple areas of the organization, and understand how to blend and model data effectively; likely serve as business steward for a number of potentially sensitive domain-specific data assets
• Solve complex analytics problems requiring synthesis of diverse inputs from internal and external sources through the application of a comprehensive suite of descriptive and diagnostic methods and select predictive methods, with minimal oversight
• Confidently leverage a broad suite of standard analytics tooling that may require unique or complex integrations across systems, including Tableau, Databricks, and AWS services
• Act as subject matter expert for standard data usage patterns, analytics tooling and analytic methods and procedures while coaching others within the analytics community to do the same
• Demonstrate in-depth knowledge of Supply Chain and industry best practices and understand their interaction with the broader Chick-fil-A’s business and restaurant industry

Minimum Qualifications

• Bachelor's Degree in Statistics, Analytics, Management Information Systems, Computer Science, or Mathematics related fields
• Proficient with Tableau or similar data visualization tools
• Strong SQL programming skills
• Familiarity with cloud data storage and compute concepts
• Strong applied knowledge of basic statistical concepts and data best practices
• Demonstrated ability to produce scalable and repeatable analytic processes
• Demonstrated ability to partner with peers and leaders using strong written and verbal communication
• Fast learner with a desire to gain new and improve existing analytic skills
• Comfort and ability to ask questions and seek assistance when necessary

Preferred Qualifications

• Master’s Degree in Business, Statistics, Analytics or Mathematics related fields
• 3 or more years of relevant experience 
• Familiarity working with Databricks and AWS
• Programming skills in Python or R
• Strong understanding of data governance principles and procedures

Minimum Years of Experience

Travel Requirements

Required Level of Education

Major/Concentration