Overview

The Benefits, Payroll & Mobility Solutions team exists to attract, retain, and retire top talent by providing a precise, industry leading, and seamless benefits and payroll experience. We offer benefits and payroll solutions to a diverse and growing set of both domestic and international entities while influencing organizational strategy with a focus on financial discipline, ingenuity, and compliance.

The Lead Analyst is a professional role that will serve in the Payroll Center of Excellence within the Benefits, Payroll & Mobility Solutions team. The Payroll COE provides oversight for compliance related to Corporate and Related Entities’ payroll, payroll taxes, benefits, wage and hour regulations, time off, and paid sick leave. The COE consults and partners with leaders in the business on programs, initiatives, decisions, and communications related to the same. This role requires attention to detail while also taking a broad perspective to help identify solutions, the ability to assume responsibility with minimal supervision, conferring on unusual matters, and an eagerness to learn in a dynamic environment. As a Lead Analyst, this individual will be responsible for complex assignments and for participating on teams for small projects and programs at times working independently.

Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

Responsibilities

• Help ensure compliance with federal, state, and local laws related to payroll, payroll tax, and benefits across the various employee populations at Chick-fil-A Inc. and its Related Entities
• Act as a liaison with third party vendor to ensure tax and unemployment registrations are completed for states and localities for all entities
• Track and update local withholding and SUI rates in Workday
• Stay abreast of payroll-related legislative and regulatory changes and work with Payroll COE to help identify the relevant teams to make necessary changes to systems, policies, and practices
• Provide technical input on cross-functional teams including Talent, Compensation, Corporate Tax, and Legal functions
• Assist in documenting and maintaining detailed written processes and procedures for all payroll desktop and control procedures
• Help identify areas of payroll compliance that can be enhanced through internal controls, audits, and reporting,
• Provide research and direction to help in formalization of processes and policies, decision guides, and escalation protocols
• Serve as a resource for staff members, exhibiting ability to concisely articulate complex information
• Collaborate extensively with the HRIS teams on payroll-related issues
• Handle highly confidential and sensitive information in strict accordance with Chick-fil-A, Inc. confidentiality and data security policies
• Engage in development activities including department and team meetings, conferences, seminars, and interdepartmental engagement

Minimum Qualifications

• Certified Payroll Professional or Fundamental Payroll Certification
• Proven experience as a payroll lead or similar role
• Current knowledge of payroll procedures and related laws
• Excellent understanding of multi-location payroll and taxes
• Demonstrates knowledge of federal, state, and local regulations, compliance, and reporting
• Experience in internal controls, auditing, and reporting related to payroll compliance
• Proficiency in Microsoft Office, particularly in Excel and PowerPoint
• Extreme attention to detail, strong organization, and process improvement skills
• Outstanding interpersonal and communication skills, both oral and written, including tact and diplomacy

Preferred Qualifications

• Experience with Workday Payroll processing and configuration
• Experience in detailed process development
• Document and/or Knowledge Management experience
• 5 years’ experience

Minimum Years of Experience

Travel Requirements

Required Level of Education

Preferred Level of Education

Major/Concentration