At Chick-fil-A, the HospitalityTeam Member role is more than just a job; it's an opportunity. Here at Chick-fil-A Staten Island Mall we are looking for positive, well rounded individuals to join our team. Hospitality Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Store Hours 7AM-9:30PM

(Nov-Dec 7AM - 10:45PM)

Position Type:

• Full-time and Part-time

Front of House Team Member Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Ensure customer satisfaction by protecting and upholding our brand at all times
• Demonstrate the ability to multi-task in a fast-paced environment while providing quality food and excellent customer service
• Demonstrates knowledge of products, services, and sales promotions offered to assist guests
• Customer service duties:

- Greeting guests

- Completing transactions on the cash register

- Serving and running orders out

- Restocking supplies

• Maintaining a clean store environment
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 50 lbs on a regular basis
• Have the ability to stand for long periods of time

Our Benefits Include:

• Flexible Hours
• Chick-fil-A Employee Culture
• Closed on Sundays
• Free Employee Meal every shift you work
• Paid Vacation
• Scholarship Opportunities: Tuition Assistance Program & Chick-fil-A Remarkable Futures Scholarship
• Full-Time Employee Benefits: Health Insurance & 401K Benefits

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.