Overview

This role will be responsible for supporting the daily work of Chick-fil-A's Support Center Warehouse (SCW) fulfillment team. The SCW team is responsible for fulfilling Restaurant orders of operational supplies through small parcel distribution, additional internal distribution channels, and fulfillment of Chick-fil-A branded items direct to consumers (Shop Chick-fil-A). Specifically, tasks would include picking, packing and shipping of orders, maintaining a safety culture, and ensuring transactional inventory accuracy.

The warehouse operates in a 60,000 sqft, temperature-controlled space on Chick-fil-A's Support Center Campus in Atlanta, GA.

Responsibilities

• Works diligently, requiring very limited supervision
• Performs other duties as assigned
• Understand and ensure all facility policies and procedures are followed
• Assures the timely processing of orders
• Monitors progress of all areas and makes corrections to resolve lagging productivity
• Advises Supervisor immediately of any situation that interrupts or prevents associates from achieving optimum throughput
• Recommends ideas for improved quality, accuracy, and productivity
• Participates and contributes during team meetings, creating organic followership within the team
• Participates in continuous improvement and cost reduction projects
• Cross trained and able to fill into areas, resulting from absenteeism
• Ensuring items are reside in the proper location to support accurate cycle counting
• Assist in the onboarding and training of new associates on all policies and procedures
• Follow safety practices and ensure 5S principles are followed
• Assist Supervisor in accessing individual workflows and recommending opportunity areas as needed
• Administrative duties including, but not limited to, managing emails, maintaining hard copy schedules for each line/station, and meeting daily with Team Leader to report production plans and progress

Minimum Qualifications

• High School Diploma or equivalency
• 3-5 years of applicable experience
• Onsite 100%
• Experience in Sit Down truck; Reach truck experience
• Working knowledge and experience of fulfillment operations
• Interpersonal skills
• Self-starter, detail oriented with organization skills
• Technical and problem-solving skills
• Experience in Warehouse Management Systems (WMS) Systems
• Routinely show interest/knowledge in and offer suggestions/solutions for continuous improvement
• Able to be flexible in anticipating needs, lead multiple projects and manage shifting priorities
• Strong command of both written and verbal communication skills
• Ability to act in a professional, courteous and diplomatic fashion withfulfillment team

Physical Requirement:

• Frequently required to stand, walk, stoop, kneel or crouch
• Ability to lift fifty (50) pounds repeatedly
• Safety shoes required and other PPE as working environment requires
• Certified to operate Material Handling Equipment (MHE)

Minimum Years of Experience

Travel Requirements

Required Level of Education