Chick-fil-A Farmington is seeking highly motivated, hungry, smart, and humble leaders with a passion for excellence to join our team! We have an amazing leadership team in place that we want to add to. We are looking for someone who can help lead our business in a high capacity; someone who provides a culture of hospitality and hard work and has a mind to serve others first. You must have good character and be able to work with other leaders well. You must have a teachable personality, and must also be able to coach team members when necessary.
Kitchen Director Roles and Responsibilities
The Kitchen Director is a leader in the Restaurant dedicated to executing a level of excellence across all 5 critical success factors in the back of house (kitchen).

Vision

• Embody our Vision & Values
• Set team goals, share the score visually and celebrate the wins

People

• Assist in hiring process of new BOH Team Members
• Identify potential leaders and help them develop and grow both Operationally and Relationally
• Communicate effectively, share ideas, and take a positive approach to all situations.
• Create a LEAN culture and mindset and encourage 2 second improvements to be shared
• Hold BOH team members accountable to all policy standards, for example timeliness, grooming, cell phones, uniforms etc.
• Train and develop Team Members in all areas and systems, work with Training Director for areas of focus.
• Provide both formal and informal feedback to team on an ongoing basis
• Schedule 30, 60 and 90day feedback sessions with New Hires
• Hold weekly one on ones with BOH Manager
• Schedule bi-weekly Shift Lead meetings

Quality & Customer Experience

• Protect the customer experience by ensuring packaging, food presentation and quality meets or exceeds Chick-fil-A standards
• Execute Lean Chicken Entrée at all times
• Train team on what “LEAN Chicken Entrée” is and how the forecasting system works
• Ensure Safe Daily Critical is completed
• Ecosure Visits
• Use RQA, ROE and CEM findings to ensure consistency and quality of products. Address areas of improvement immediately. Work with Training Director to address problems and create and action list.
• Maintain a Culture of Food Safety
• Ensure Jolt is being completed daily
• Maintain a clean and organized environment
• Ensure Inventory is organized properly
• Maintain Travel Path
• Execute training and roll-out of new products
• Assess current systems and implement ideas for improvement

Sales & Brand Growth

• Ensure speed and quality of food to retain customers
• Work with the Director on the execution of catering orders and systems
• Assist with outside events as needed

Financial Return

• Own Food Cost results
• Labor Scheduling – own labor percentage and productivity. Train Managers on Labor Scheduling procedures, how to increase productivity, put “aces in their places”, appropriate times to send people home, etc.
• Equipment Repair & Maintenance – Utilize Facilities page on @CFA- Ensure Maintenance Calendar is completed, become familiar with Responsibility Matrix, Process for damaged equipment
• Chicken Tracking System – freezer, thaw, waste
• Inventory

Place MBM truck orders, work with team for efficient truck deliveries, ensure proper build to’s, keep LEAN inventory on hand to encourage scarcity mindset, coach others on proper ordering
Produce - Ordering, lean build to’s, portioning and production
Bread – Verify delivery numbers & quality

• Submit monthly nugget gap credit
• Execute LEAN in all areas – Chicken, Inventory, Oil Rotation, Inventory

Success Measurements

We will know the Kitchen Director is successful upon attaining the following:

• Food Cost Gap
• Labor – Productivity
• ROE scores
• CEM scores
• Perfect Health Department Scores
• Speed of Service
• Visual Cleanliness & Organization of Kitchen area

We offer:

• Competitive Wages
• Sundays Off
• Flexible Schedule
• Good Team Atmosphere
• Positive Work Environment
• Leadership Development

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Experience level:

• 2 years
• 3 years

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Work Location: In person