JOB DESCRIPTION

Our Opportunity :

Chewy, the fastest growing e-commerce retail businesses in the market today, is a seeking Full-Time motivated and confident individual to join the team and help us to continue our mission of making the world a better place for pets, our partners who care for them, and the communities that serve them.

Our Chewy Facilities team delivers a work environment that is engaging, efficient and provides meaningful moments and experiences for our Chewtopians.

This role will report to our Regional Facilities Manager.

The ideal candidate will have a desire to WOW the customer, a passion to improve the well-being of our team members, and a desire to raise the Chewy bar.

What You'll Do :

Operate with a willingness to learn. We share feedback, we get feedback, and we operate in a culture of being open-minded to grow.

Many of our Team Members have grown into other roles and leadership positions, so having a long-term career focus is ideal.

• Order and track all office supplies and budget account allocation of respective costs.
• Maintain security by monitoring and issuing visitor badges.
• Maintain adequate office supplies stock levels.
• Welcome guests and inform appropriate party of their arrival.
• Answer all telephone queries and re-direct calls as necessary.
• Once a day, ensure conference rooms are tidy.
• Submit work tickets for Facilities support, as needed.
• Accurately manage and facilitate large meeting room bookings.
• Monitor and respond to all facility communications received via email and slack channels throughout the day.
• Tracks incoming and outgoing packages / parcels, as well as sorting and distributing mail.
• Support the set up and execution of onsite events and large meetings.
• Look around corners to find opportunities to improve and raise the Chewy bar.

What You'll Need :

• 3-5 years working as a receptionist in a similar role, with a high bar for customer service and attention to detail.
• Excellent communication skills (written, verbal, and listening).
• Adapt well to changing plans and priorities, comfortable dealing with a fast-paced environment and ambiguity.
• Ability to operate at depth and live in the details, with an all-around problem-solving skill.
• Deep intellectual curiosity and strong willingness to work in a team.
• Comfortable with Microsoft Office skills with an appetite to learn internal tools and programs.
• Be a self-starter, have critical thinking and proactive problem-solving skills.

Last updated : 2024-05-23