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Our Opportunity:
Chewy is seeking an Associate Director, HR Shared Services leader who is not just passionate about delivering a world-class Team Member experience, but also understands the pivotal role they play in our success. As a leader of the Team Member Service Center (TMSC) within our HR Shared Services (HRSS) team in our Plantation, FL office, you will be instrumental in shaping our HR processes and ensuring our Team Members are well-supported.
In this role, you will not only lead a team and partner with peers to identify new HR process centralization opportunities but also lead process redesign and change management through implementation and ongoing delivery. You will continuously improve the efficiency of existing HRSS processes through waste reduction, automation, and the advancement of self-service. Your team's performance will be measured in various metrics, and you will be responsible for creating a high engagement and high trust culture within your team, fostering a supportive and dynamic work environment.
What You'll Do:
What You'll Need:
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
If you have a question regarding your application, please contact HR@chewy.com.
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Full Time
Retail
$128k-163k (estimate)
05/12/2024
05/14/2024
chewy.com
CLAYTON, IN
15,000 - 50,000
2011
DAVID BORTHWICK
$5B - $10B
Retail
Launched in 2011, we offer the personalized service of a neighborhood pet store alongside the convenience and speed of e-commerce. Customers love shopping our wide selection of products of more than 45,000 items (including our Private brands and prescription Rx food and Rx medication products), which we offer at competitive prices, fast 1-2 day shipping and around-the-clock convenience that only e-commerce can offer. Our commitment to customer service is the core of our brand, and our customers love us for it. We WOW pet parents through 24/7 assistance, advice and encouragement every day of th...e year. We make pet parenting easy with our convenient Autoship subscription programwhich allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need. As an e -commerce company, product innovation drives our operations, and our team is constantly striving to find new and better ways to improve our customers experience. From an easy to navigate website and highly rated mobile apps, to detailed order tracking and personalized Pet Profile features, we are transforming the way pet parents shop. We're also growing fast. No longer a young pup, we're proud to be one of the fastest growing e-commerce companies of all time. With growth comes the exciting opportunity to be a part of a world-class organization of diverse team members, responsible for driving our latest innovations and customer experiences.
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