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Chesters Market Inc
Depoe Bay, OR | Full Time
$38k-47k (estimate)
1 Week Ago
Customer Service Clerk
Chesters Market Inc Depoe Bay, OR
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$38k-47k (estimate)
Full Time 1 Week Ago
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Chesters Market Inc is Hiring a Customer Service Clerk Near Depoe Bay, OR

Job Description

Job Description
Salary: $15 - $16.50 per hour

 Part-time Position

Wage Range:

$15.00 to $16.50 per hour

Part-time Clerk

  • Permanent Position
  • 29 hours per week or less on average
  • Paid Sick Leave
  • Paid Vacation and Personal Time
  • 401(k) with employer match up to 4%
  • Training and Scholarships up to $1,000 per term
  • Premium Pay increase of .50¢/hour for all eligible employees working any hours on Saturday-Sunday, and weekdays before 6 am, or after 7 pm

Full-time Clerk:

  • Permanent Position
  • 40 hours per week on average
  • Health, dental, vision, life, and short-term disability insurance 
  • 401K Retirement Package with up to 4% employer match 
  • Paid Vacation and Personal Time
  • Training and Scholarships up to $1,000 per term 
  • Premium Pay increase of .50¢/hour for all eligible employees working any hours on Saturday-Sunday, and weekdays before 6 am, or after 7 pm

Position Overview

Operate a check stand, bag and carry out groceries, bottle room service, and assure the front end is continuously moving customers through. Customer Service Clerks will also be responsible for keeping their assigned areas clean and full of supplies or products.

Essential Job Functions

  • Itemize and total customer merchandise selection at the checkout counter, using a cash register, and accept payment for purchases.
  • Pack customer purchases in bags or cartons.
  • Transport packages to customers' vehicles.
  • Answer customers' questions about merchandise and advise customers on merchandise selection.
  • Handle bottle returns, and customer service calls in the bottle room.
  • Clean check-stands or assigned areas, and fill supplies.

Non-essential Job Functions

  • Occasionally take inventory or examine merchandise to identify items to be reordered or replenished.
  • May stock shelves with new or transferred merchandise.
  • Other related duties as assigned by Front End Supervisor.

Requirements

  • Comfort counting money and performing transactions
  • Ability to communicate clearly with employees, customers, and vendors
  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Service Orientation — Actively looking for ways to help people.
  • Mathematics — Knowledge of arithmetic, and its applications.

Other Skills/Abilities

  • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
  • Coordination — Adjusting actions in relation to others' actions.
  • Time Management — Managing one's own time and the time of others.
  • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations)
  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.

Physical Requirements

  • Trunk Strength — The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
  • Near Vision — The ability to see details at close range (within a few feet of the observer).
  • Ability to work 8 hours per day
  • Endurance - Ability to stand, walk, and change positions for the entire work shift.
  • Lifting - Ability to frequently lift 1-10lbs, and occasionally lift 11-40lbs.
  • Pulling/Pushing - Ability to frequently use 1-10lbs, and occasionally 11-40lbs or force.
  • Movement
    • Continuously use arms, wrists, and hands.
    • Continuously reach for and below the shoulder.
    • Continuously grasping/squeezing items.
    • Frequently twist, and walk on a level surface
    • Seldom bend/stoop, crouch/squat, and climb steps.

NOTE:  This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

Job Summary

JOB TYPE

Full Time

SALARY

$38k-47k (estimate)

POST DATE

04/19/2024

EXPIRATION DATE

05/02/2024

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The following is the career advancement route for Customer Service Clerk positions, which can be used as a reference in future career path planning. As a Customer Service Clerk, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Clerk. You can explore the career advancement for a Customer Service Clerk below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Clerk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Clerk for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Clerk job description and responsibilities

Develop, build and expand customer base through providing quality customer services.

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Oversee and supervise that products and services are delivered on time to customers.

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Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

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Recommend changes that could provide a better experience to customers.

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Listen attentively to caller needs to ensure a positive customer experience.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Clerk jobs

The best CSRs are genuinely excited to help customers.

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Must have the ability to use positive language.

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You must able to understand the customer’s expectations.

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Gain some customer service experience to enhance your chances when applying in the future.

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A good Customer Service Clerk must have excellent communication skills since they will be speaking directly with customers.

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Step 3: View the best colleges and universities for Customer Service Clerk.

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