About Chelsea Piers:
At Chelsea Piers you will find colleagues who are passionate about our industry, our club, and serving its members and customers. Careers at Chelsea Piers offer unmatched facilities, excellent benefits, and proven career growth opportunities for people who want to transform the lives of our community through sports, fitness, and event experiences.

About the Opportunity:
Chelsea Piers Connecticut is seeking to hire a Facilities and Operations Director to join our leadership team. In this role, you will be responsible for oversight of facility maintenance, Housekeeping, security and our day-to-day operations. This role reports to the VP of Operations while working closely with every department and venue throughout Chelsea Piers Athletic Club. You will be the go-to person to handle situations at the club and must be able to handle difficult/emergency situations and both develop, maintain and adapt to processes.

As the Facilities and Operations Director, you will be expected to:

• Develop and administer operating and capital expense budgets, working closely with your direct supervisors.
• Maintain facility-wide Emergency Action Plan and staff readiness
• Oversee all work orders through use of CMMS
• Maintain preventative maintenance program for all equipment and machinery
• Work closely with Housekeeping Manager to ensure cleanliness of facility and proper staffing
• Oversee all construction projects, pull permits and interface with all State and Local agencies as necessary
• Routinely check and evaluate staff schedules to ensure optimal utilization of personnel
• Conduct routine staff training to ensure that at all times we have capable staff in the facility to handle any situation that may arise
• Maintain a firm grasp on all technological and mechanical advancements in the industry and any opportunity for savings
• Hold weekly meeting with Operations Staff to discuss all upcoming and ongoing issues, projects, events, etc.
• Attend weekly meeting with the VP of Operations and the EVP/Executive Director
• Work closely with the Events Department to ensure all event operations run smoothly
• Assist VP of Operations on all safety systems, hiring, development and oversight of staff
• Hands-on assistance in troubleshooting and/or repair of equipment and machinery
• First point of escalation for large facility emergencies
• Maintain service contracts with preferred vendors and ensure we are consistently receiving the best pricing and level of service
• Act as a liaison between Chelsea Piers Connecticut and the property owners (landlord) when needed
• Conduct regular performance reviews for all direct reports and sign off on reviews for indirect reports
• Assist in space planning, budget preparation, material selection, cost estimating, construction contracts and cost monitoring as needed
• Other tasks as directed by the Executive Director and/or the VP Operations
• Work closely with outside consultants and other Directors for risk management and EAP SOPs.
• Lead safety training with the assistance of the safety team and outside consultant when needed.
• Liaison to tenants

About You:
You are a problem-solver with excellent communication skills. You are comfortable adapting to changes and handling challenging situations with a calm and effective approach.

• Bachelor’s degree, preferably in engineering, construction or another technical field; equivalent practical experience will be accepted
• 5 years Facility Management experience with a responsibility of leading teams of at least 15
• Thorough knowledge of all building systems, including HVAC R, plumbing, electrical, fire and life safety
• Previous construction management experience preferred
• Experience in sports-related facility including fields, ice rinks, or aquatics is a plus
• Ability to source vendors, equipment and materials
• Demonstrated leadership skills in managing people and customers
• Strong interpersonal, written and analytical skills
• Excellent ability to build relationships and negotiate
• Proven record of providing excellent internal and external customer service

Schedule: Typically Monday-Friday, 9am-6pm, but requires some early mornings, evenings or weekends depending on business needs or operational coverage

Compensation:$115,000 - $145,000 / year, depending on credentials and experience level

This position is based at Chelsea Piers Athletic Club in Stamford, CT

Chelsea Piers is an Equal Opportunity Employer