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Job Title: Financial Solutions Representative I
All of us at Chartway stand united in our strong culture oflistening and learning. We treat people with respect, integrity, and kindness,and are committed to continuously developing a diverse and inclusive workplacewhere team members are empowered to be their authentic selves. All backgrounds,viewpoints, and life experiences are welcome, knowing this commitmentstrengthens our credit union family and communities.
A Financial Solutions Representative I reports to the Member Solutions Center Service Manager and is responsible for providing exceptional service experiences in a fast-paced call center environment. Day to day interactions include assisting and educating members on successfully managing their credit union relationship. Representatives are accountable for accurately assisting callers with credit union eligibility, account transactions, online banking support and account maintenance requests. All experiences delivered should contribute positively to the channels assigned performance objectives.
Responsible and Accountable for:
Knowledge, Skills and Abilities:
Education and Experience:
Chartway offers a competitive salary and a comprehensive benefits package. Candidates must have a good credit history for consideration. Salary requirements must be included and resumes must be accompanied by a Chartway Employment Application for consideration.
Chartway Federal Credit Union is an EOE/M/F/ Disability/Vet Employer.
Full Time
Banking
$37k-52k (estimate)
07/08/2023
05/20/2024
chartway.com
NORFOLK, VA
100 - 200
Private
TRACY MANIGAULT
$10M - $50M
Banking
The following is the career advancement route for Bilingual (Spanish) Financial Solutions Representative I (Call Center) positions, which can be used as a reference in future career path planning. As a Bilingual (Spanish) Financial Solutions Representative I (Call Center), it can be promoted into senior positions as a Media Design Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual (Spanish) Financial Solutions Representative I (Call Center). You can explore the career advancement for a Bilingual (Spanish) Financial Solutions Representative I (Call Center) below and select your interested title to get hiring information.