Job Summary:
We are seeking a friendly and professional Receptionist to join our team at Charles Clark Chevrolet in McAllen, Texas. This is a full-time, individual contributor role in the auto industry that is dedicated to providing excellent customer service. As a Receptionist, you will be the first point of contact for our dealership, greeting customers and directing them to the appropriate personnel. You will also be responsible for handling incoming calls, scheduling appointments, and assisting in various administrative tasks. This is a great opportunity for someone with a passion for the automotive industry and a strong commitment to delivering exceptional customer service.
Compensation & Benefits:
- Competitive salary
- Full benefits package including health, dental, and vision insurance
- Paid time off
- Employee discounts on vehicles, parts, and services
- Ongoing training and development opportunities
Responsibilities:
- Greet all customers and visitors to the dealership in a warm and professional manner
- Answer all incoming calls and direct them to the appropriate department or personnel
- Schedule appointments for customers with our sales and service teams
- Maintain customer records and assist with data entry tasks
- Process payments and maintain accurate records of transactions
- Manage the dealership's general email inbox and respond to inquiries promptly
- Assist with various administrative tasks such as filing, scanning, and photocopying
- Maintain cleanliness and organization of the reception area
- Ensure customer satisfaction by addressing any concerns or complaints in a timely and professional manner
Requirements:
- High school diploma or equivalent
- Previous experience in customer service preferred
- Excellent communication and interpersonal skills
- Strong organizational and time-management abilities
- Proficient computer skills, including Microsoft Office Suite
- Ability to work in a fast-paced environment
EEOC Statement:
Charles Clark Chevrolet is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace and welcome applicants from all backgrounds to apply.