Business Operations Analyst

Category: Business Analysis (functional and technical)

Main location: United States, Virginia, Richmond

Position ID: J0324-2206

Employment Type: Full Time

Position Description:

CGI is actively seeking a Business Operations Analyst that will support all activities of the business operations team such as new hire onboarding, procurement functions, logistics & administrative items, documentation updates, deliverable support, etc.

As the Business Operations Analyst, you are responsible for assisting our Leadership Team in performing, organizing, and streamlining operational tasks to support smooth business operations. You will perform activities to support client reporting, Client Partnership Management Framework processes, and member management. Strong written and oral communications, attention to detail, organizational skills and a positive attitude will be highly valued in this high-profile support position. If you are great with juggling different tasks and like working with smart, talented people, this is the place for you!

This position can must be able to work in a hybrid manner from our Richmond, VA office.

Your future duties and responsibilities:

Future Duties

• Support Leadership Team (VPs, Directors) Activities

• Provide strategic support, coordination, and contribution in the following areas:

• Client development plans

• Pursuit strategies

• Proposal management

• Business plans

• Portfolio tracking

• Tracking and Reporting of Action Items & Risks/Issues

• Create slide decks

• Capture metrics

• Coordinates projects and events exercising ability to improvise and improve procedures and meet deadlines

• Administrative Support Tasks

• Timesheet reporting

• Expense reporting

• Project Invoicing

• Coordinates and schedules meetings/conference calls/live meetings/catering arrangements, presentation preparations

• Arrange the All-hands Meeting

• Coordinate shifting schedules of leadership staff to facilitate meetings and travel arrangements

• Schedule internal and external meetings, providing proactive and real-time calendar management

• Assume responsibility for all administrative activities related to the operation of the office

• Printing, Copying, FedExing as required

• Ordering office supplies

• Facilities Management

• Visitors escort

• Order supplies and special requirements for metro members

• Vendor & Asset Management

• Maintaining Inventory

• Proactively identifying license renewals

• Manage Office vendor relationships

• Obtaining vendor quotes & processing orders

• Manage time frames and budget related requirements

• May act as coordinator for special projects and special events planning

• Participate in special project assignments on an as required basis

• Member Management

• Member engagement activities

• Planning and coordinating project activities and events

• Teambuilding (potluck, ice cream social, team snacks)

• Screening requests

• Project assignment maintenance

• Assist in the assimilation of new team members

• Onboarding

• Onsite coordination of sitting location

• Assist with badge/parking pass

• CGI setup for timesheets, travel, cell phone

• Offboarding activities

• Coordinate return of Assets

• Respond to the team general ad-hoc inquiries

• Compliance Activities

• Assist with Monthly CPMF Requirements Activities

• Track MSAPs, Evaluations

• Track required member training

Required qualifications to be successful in this role:

• Minimum 5 years of relevant experience

• Proficient Outlook skills

• Proficient computer skills in Word, Excel, and PowerPoint

• Excellent communication skills

• Strong planning and organization skills

• Strong interpersonal skills

• Resourceful and intuitive self-starter, able to thrive in a fast-paced, dynamic setting and enjoy multi-tasking in a technical and administrative environment

• Pro-active, with a professional demeanor and high sense of urgency

• Resourceful, with the ability to prioritize, multitask and meet deadlines with minimal supervision

• Independent judgment, discretion, and diplomacy

• Confidential, dedicated, and punctual

• Bachelor's degree required

• Ability to work outside of normal business hours as needed

• Work from CGI office at least 3 days a week (1111 E. Main Street)

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $68,700 - $191,000.

CGI anticipates accepting applications for this position through April 30, 2024.

At CGI we call our professionals "members" to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI's benefits include:

• Competitive base salaries

• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category

• 401(k) Plan and Profit Participation for eligible members

• Generous holidays, vacation, and sick leave plans

• Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;

• Back-up child care, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more

#LI-BR1

Skills:

• Leadership

What you can expect from us:

Insights you can act on

While technology is at the heart of our clients' digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees "members" because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today - one of the world's largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI - where your ideas and actions make a difference.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned .

We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.