About Us & Why We're Hiring

We empower children, youth and families to flourish in vibrant communities.

• Child and Family Guidance Center (CFGC), established in 1962, is a leading provider of community mental health and social services in the San Fernando and Antelope Valleys
• Our mission is to empower children and families to achieve health and well-being through innovative mental health services.
• We serve thousands of children and families annually
• We are inspired by our staff of caring and committed professionals
• We are seeking passionate people to join our team

If our mission resonates, keep reading.

• As part of our team, you will join us in providing a continuum of prevention, early intervention, and intensive treatment services to children and families.
• We offer services in our offices, at schools, and in homes.
• Together, we seek to create stronger, more resilient communities
• Your role will center around changing lives, extending our reach, deepening our impact, and building meaningful outcomes for those seeking help.

The Position:

We are seeking a full-time bilingual Psychiatric Case Manager for our Balboa site in Northridge. The Psychiatric Case Manager is primarily responsible for providing administrative support to the psychiatrists at the Child and Family Guidance Center.

What You’ll Do:

• Provides families with a general overview of psychiatric services, prior to evaluations.
• Administers rating scales.
• Screens client phone calls to provide an appropriate level of urgency and access to psychiatric care.
• Transcribes psychiatric evaluations and progress notes with accuracy.
• Edits and processes all psychiatric evaluations and progress notes in a timely and accurate manner, including generating/printing notes and using appropriate billing codes.
• Schedules and coordinates Telehealth, vitals, and check-in sessions with the nurse and/or MD for client follow-up appointments.
• Provides Telehealth appointment information and walks through with clients, as needed.
• Organizes and updates electronic folders in Psych. Share to facilitate access to client information while MD works remotely.
• Handles prescription issues through an electronic portal and for Psychiatrists, especially in their absence.
• Coordinates weekly Zoom meetings with MD to review scheduling needs, follow up with pending documentation.
• Other responsibilities as assigned.
• Hours: Monday-Friday 8:30 am- 5:30 pm, 1-hour meal period
• Starting Salary: $19.00 - $21.50 per hour (commensurate on experience)
• First 4 months of employment are fully onsite. Hybrid work options are available after 4 months of employment.

Qualifications

• Bilingual in English and Spanish required.
• At least three years’ experience as a secretary, one year of which should have been in the mental health field
• Knowledge of psychological/psychiatric terminology
• Ability to type 60-65 wpm
• Excellent communication skills, written and verbal
• Ability to complete projects and reports in a timely manner
• Must be able to maintain confidentiality
• Bachelor’s Degree required

We’re building a diverse, inclusive team

• You’re welcome here. We want CFGC to reflect the diversity of our community and flourish together.
• CFGC is committed to Equity, Diversity, and Inclusion and strives to create a diverse, welcoming and supportive workplace

CFGC promotes professional development and a healthy work-life balance

• Educational Assistance Reimbursement
• Great training/learning opportunities
• Supportive, friendly work environment that prioritizes YOU
• Hybrid work schedule
• Work-life balance – flexible time off policies
• Committees and workgroups that always strive to make CFGC’s workplace culture the best it can be.
• Premier Benefits including medical, dental, vision, life insurance, identity theft protection, Tickets at Work discount services, and even pet insurance policies!
• Employees in this role may be eligible for the Public Service Loan Forgiveness (PSLF) program
• And much more! Check out our full benefits summary https://www.childguidance.org/portfolio/benefits/

Contingencies

• Must be fully vaccinated with proof of vaccination. The Center will provide accommodations as required by applicable law.

*This job posting includes a summary of duties, responsibilities, and qualifications for this position. It is not a complete job description and is subject to change based on the needs of the center.