1 FT Member Services Rep Job in Cedar Falls, IA
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CFCCU is Hiring a FT Member Services Rep Near Cedar Falls, IA
Join Our Team
Cedar Falls Community Credit Union is seeking talented individuals who are motivated to serve our members in the best way possible. We take pride in providing our members with a comfortable and caring environment to make them feel at home.
CFCCU provides employees with opportunities to help support their pursuit of a meaningful career. We want each and every employee to feel they have the necessary tools to be successful and exceed at everything they do. If you’re looking into changing careers or for professional growth we may have an opportunity for you!
Come grow with us!
summary
Performs transactional duties, serving members by receiving or paying out funds with high degree of accuracy. Maintains accurate transactional records. Opens new accounts and cross sells all credit union services. Performs all required duties necessary for the smooth operation of the member service area.
Duties and Responsibilities
- Greet and welcome members to the credit union (whether the member contact is in person or by phone) in a courteous, professional and timely manner, providing prompt, accurate, and efficient member transactions.
- Receive share drafts/checks and cash for deposit to accounts, verify amounts, examine share drafts/checks for proper endorsement, and enter deposits into computer records.
- Cash share drafts/checks and process withdrawals; pay out money after verification of signatures and member balances.
- Assist with night depository, mail or email transactions, as necessary.
- Maintain an up-to-date and comprehensive knowledge of all credit union products and services.
- Maintain an up-to-date and comprehensive knowledge of all related policies and procedures, rules and regulations for the member service area, including robbery procedures.
- Promote, explain, and cross-sell credit union services, including consumer loans, IRAs, Share Certificates and Money Market Accounts, debit and credit cards, safe deposit boxes, on-line and mobile banking, etc.
- Receive loan payments and enter accurately into computer system.
- Place hold on accounts for uncollected funds.
- Count, check, and package coin and currency.
- Balance cash drawer at end of shift, and compare to computer-generated totals. Research and resolve discrepancies, reporting any discrepancies to supervisor as necessary.
- Ensure that work area is properly stocked with forms, supplies, brochures, etc.
- Open new accounts for members after verifying membership eligibility and in compliance with Customer Identification Program and OFAC.
- Perform all necessary duties to maintain the smooth operation of the member services area, including balancing ATMs, filing, balancing vault, etc.
- Ensure that all transactions and service comply with the requirements of the Bank Secrecy Act, Anti-Money Laundering and OFAC and are in compliance with credit union policy.
- Perform other duties, tasks, and projects as requested by supervisor or Management.
Job Summary
Full Time
$32k-39k (estimate)
05/14/2023
05/08/2024
The job skills required for FT Member Services Rep include ATM, Bank Secrecy Act, Credit Card, Consumer Loans, etc. Having related job skills and expertise will give you an advantage when applying to be a FT Member Services Rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by FT Member Services Rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for FT Member Services Rep positions, which can be used as a reference in future career path planning. As a FT Member Services Rep, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary FT Member Services Rep. You can explore the career advancement for a FT Member Services Rep below and select your interested title to get hiring information.
If you are interested in becoming a Member Services Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Services Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Member Services Rep job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Member Services Rep jobs
Have a clear escalation pathway.
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Step 3: View the best colleges and universities for Member Services Rep.
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