91 Service Manager Jobs in Modesto, CA
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Central Valley Automotive, Inc is Hiring a Service Manager Near Modesto, CA
We are looking for an experienced Automotive Service Manager to join our Family owned and operated dealership Group. The Service Manager is responsible for all operations within the service department, from hiring and managing technicians and service advisors, to customer service. Ensure that customers receive prompt, courteous, and effective service.
- Serving as a liaison between technicians and customers.
- Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer.
- Managing Business Complexity
- Manages and analyzes departmental financial data.
- Forecasts and establishes goals and objectives for the Service Department.
- Makes and implements decisions to accomplish goals.
- Organizes and understands all information pertaining to the department to ensure an efficient and profitable department.
- Utilizes all available information to ensure proper resolution of problems.
- Develops and implements a marketing plan to promote new and repeat business.
- Monitors repair order trends (e.g., number of orders completed, dollar sales per order, etc.).
- Establishes practices to ensure customer satisfaction and efficient department operations.
- Resolves all disputes and difficulties with professionalism and composure.
- Performs multiple tasks simultaneously in order to meet and exceed deadlines and expectations.
Manage and Hire Technicians and Service Advisors
- Creates a positive environment by recruiting, hiring, training, coaching, evaluating, motivating and rewarding Service Department employees.
- Distribute work between technicians.
- Prioritize required services.
- Ensure customer has a positive dealership experience.
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
- Spend quality time building relationship with the customer.
Job Requirements
- Must have at least 1 year experience as a Service Manager in a dealership setting
- Dealertrack experience a plus.
- Technical Automotive knowledge.
- Demonstrated ability to manage others.
- Organized and Friendly personality.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Job Summary
Full Time
Retail
$123k-156k (estimate)
12/02/2022
12/26/2023
centralvalleyauto.com
MODESTO, CA
100 - 200
1973
JOHN GARDNER
$10M - $50M
Retail
Related Companies
About Central Valley Automotive, Inc
Central Valley Automotive, located in Modesto, CA, is a family owned and operated business. We take pride in fulfilling the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more i...nformation about a vehicle using our online form or by calling (877) 615-1381. We look forward to serving you!
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The job skills required for Service Manager include Customer Satisfaction, Automotive Services, Building Relationships, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
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The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
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The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
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Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
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Responsible for understanding each customer's expectations and delivering services as needed.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
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A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
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Experienced leader with proven record providing exceptional customer service operations.
01/21/2022: Grand Rapids, MI
Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
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The service manager must also be able to work under stress besides handle stress.
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Step 3: View the best colleges and universities for Service Manager.
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