Security Officer
Location: Multiple Tulsa City-County Library locations
Status: 30 hours / week
Salary: Starting $17.00/hr. Salary is commensurate with experience.
Competitive pay and a full benefit package (medical, dental, 457(b), paid time off) are offered with this position.
Schedule:
30 hours per week able to work a flexible schedule;
Evenings and weekends required;
Working multiple locations;
Tulsa City-County Library is looking for motivated Security Officers that strive to deliver the highest quality of security and customer service to TCCL staff, customers and guests. Security officers ensure all proper procedures and rules are followed by monitoring and patrolling library property and responding to emergency situations. This is a safety sensitive position.
Essential Duties & Responsibilities
Conduct regular patrols of the interior and exterior of library buildings in all-weather conditions:
Monitors (on foot and through a security camera system) buildings for unauthorized and suspicious activities.
Reports safety, security, and hazardous conditions to the Security management and library management.
Responds to calls for assistance from staff and/or customers.
Respond immediately to unusual or emergency situations.
Takes appropriate action to ensure the safety and security of Library staff, customers, and property.
Quickly and safely directs emergency personnel on the property when emergency situations occur.
Maintains order and control during emergency situations.
Works with local law enforcement and/or other first responders as needed.
Enforces TCCL policies, rules and regulations.
Communicates with customers who fail to comply with Library rules and policies.
Explains rules and policies to customers and solicits customer cooperation and compliance.
Enforces correction of infractions through verbal warning; de-escalates sensitive situations.
Prepares incident reports to document facts and finding and completes daily activity reports to ensure department communication and continuity.
Maintains proficient use of all assigned protective equipment and life saving devices.
Hold CLEET Unarmed Security Officer License throughout employment.
Complete and understand all required security and compliance training within 90 days of employment.
Read, comprehend, complete, and exhibit understanding of Library and department policies and procedures.
Responsible for working at or responding to any branch within the TCCL system.
Perform other duties as assigned.
Minimum Qualifications
CLEET Security Certification required;
A valid Oklahoma driver’s license is required;
Must have reliable transportation to move between locations as needed;
Strong interpersonal and communication skills and ability to respond appropriately in stressful and potentially dangerous situations, sometimes involving unruly or disruptive customers;
Basic computer skills, including Microsoft Office, email and the Internet;
Basic report writing skills – ability to complete detailed reports that articulate facts and findings.
Available to work a variety of shifts including evenings and weekends.
Education, Experience and Certification
Currently possess a CLEET Security License
High School diploma or G.E.D. required.
At least 1-year experience security experience in a public setting dealing with an array of challenges such as mental health, drug abuse, homelessness, safe place, etc.
Physical and Environmental Conditions:
The work is generally physically comfortable, but occasionally requires stooping or bending. Occasional light lifting of materials (up to 20 pounds) may be required.
There are occasional minor discomforts from exposure to less than optimal temperature and air conditions. The job may involve dealing with modestly unpleasant situations, such as working in a confined area for long periods of time, dealing with angry or unruly customers, occasional exposure to office chemicals and/or extensive use of video display terminals.