Description

Outreach Coordinator

• Ensure the van gets to locations per the outreach schedule abiding by safe driving laws
• Maintain the schedule for outreach events
• Ensure enough and proper staff are at each event
• Schedule events with local businesses throughout the city of Pittsburgh and surrounding areas
• Collect data for outreach
• Reporting redcap

RN Duties:

• Utilize the nursing process to assess, plan and implement, and evaluate patient care
• Performs interviews to identify specific patient needs
• Collects, analyzes, and interprets information from healthcare members and documents as necessary
• Collect patient health history
• Counsel and educate patients and their families on treatment plans pertaining to HCV, HIV, STI’s, MAT and Narcan training
• Notify patients of positive and abnormal results and coordinate treatment and care ASAP
• Support clinician with any assigned duties, i.e., prescription refills etc.
• Understand and educate patients on HARM reduction techniques
• Administer medication, change wound dressings and care for other treatment options
• Read and interpret patient information, making treatment decision where appropriate
• Consult with clinicians to decide on the best treatment plan for patients
• Research ways to improve healthcare processes and patient outcomes through data obtained/analytical tasks/and charting tasks related to patient information
• Communicate with patients about their status and condition through emails, phone and face-to-face conversations
• Performing administrative tasks, such as creating patient scheduled and ordering supplies
• Draw blood and label appropriately per office protocols
• Oversee routing labs/immunizations/testing
• Chart short description of each visit for Provider or MA visit.
• Perform phlebotomy
• Obtain vitals including height, weight, BP, pain level, pulse, and respiratory rate.
• Obtain labs as ordered – properly label samples with the first initial, last name and birthdate as confirmed with patient.
• Collect samples including urine, throat swab and rectal swab as ordered.
• Properly log patient information into EKG and perform EKG successfully.
• Any other task needed to be done by the Medical Assistant.

Medical Case Manager Duties:

• help patients apply for insurance and medical assistance for our patient population

Maintain the Central Outreach Mobile units

• Schedule maintenance
• Clean and organize the inside.
• Properly stock the mobile unit with supplies
• Wash the outside as necessary.

 Maintain the schedule of the mobile units for outreach events

• Ensure the mobile unit is staffed and where it needs to be for outreach events.
• Schedule outreach events with bars, events, etc.
• Develop a process for requesting the mobile unit for outreach events
• Track patients tested and volunteers for outreach events

Additional Items

• Need to make sure each patient is comfortable with their care.
• Need to be culturally competent while working, including being gender sensitive and pronoun aware.
• Develop relationships to ensure patients are comfortable with their medical care.
• Always maintain HIPAA compliance.
• Be able to work with a team of medical assistants, clinicians, and administrative staff.
• Make sure to understand the employee handbook and follow all rules and guidelines outlined in the handbook.
• Always maintain a professional and non-judgmental attitude.

Qualifications

Minimum Qualifications:

• Active Pennsylvania Registered Nursing License
• CPR certification

Requirements

• Clean PA Driver’s License
• Ability to drive larger vehicles
• Technical skills with van equipment
• Emphasis on HARM reduction
• Knowledge of basic computer skills, Excel, Word and how to use Electronic Medical Records
• Experience with patient centered care
• Punctuality and impeccable attendance
• Strong communication skills with both professionals and patients from all demographics
• Non-judgmental approach to patient care
• Technical skills with required office equipment
• Patience and great attention to detail
• Completely understand the healthcare privacy laws as outlined in HIPAA
• LGBTQ cultural competency
• Ability to work collaboratively in team-based care
• Ability to adapt to a work environment that is constantly changing and not always structured
• Ability to work in a fast paced and, at times, excited atmosphere
• Maintain a professional attitude and demeanor
• Ability to multi-task