Are you looking to make a difference in people's lives while you work? You can do that by joining our team!

We offer one of the BEST benefits packages you can find including:

* Four health insurance options including HMO and PPO with low employee cost.

* Generous paid time off including one Wellness Day per year.

* A PAID week off during the holidays as well as many other paid holidays throughout the year.

* Company paid life insurance and long-term disability.

Central Florida Community Action Agency is a non-profit organization that provides assistance to low-income residents of Alachua, Marion, and Levy Counties. Our mission it to promote economic mobility by helping people living in poverty achieve self-sufficiency.

The Central Florida Community Action Agency is seeking a Client Service Specialist to join our team. We are seeking someone passionate about helping others in the community.

This position serves as a case management specialist/social worker across all agency programs in Alachua, Levy, and Marion counties.

This position can be filled in our Gainesville or Ocala locations.

EDUCATION & SKILLS REQUIREMENTS:

• High school diploma (or equivalent) or college credits preferred but not required. Experience working with low-income families a plus.
• Occasional travel for work related activities.
• General knowledge of office procedures and protocols.
• Must be able to use computerized programs, including Microsoft Office suite.
• Must have excellent oral and written communication skills.
• Experience working in a professional office environment.

KEY RESPONSIBILITIES:

• Determines client eligibility for all available services.
• Guides clients in the completion of applications and the collection of information necessary to verify qualification for specific services.
• Provides information to the public on the availability of programs and activities.
• Enters client information into appropriate database(s) and updates said database(s) with service information, case notes, etc., as required by policy and/or practice.
• Attends trainings and meetings, as scheduled and/or assigned.
• Assist with coordination of community outreach activities that include program services and outreach designed to inform the public about the agency programs.
• Provide program support with clerical tasks to include phone coverage, copying, collating, filing, faxing, emailing.

Performs other duties as assigned.

Central Florida Community Action Agency provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This position is a non-exempt position. Apply at Indeed.com. NO phone calls or walk-ins.

Job Type: Full-time

Pay: $16.50 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person