12 Service Advisor Jobs in Philadelphia, PA
Central City Toyota is Hiring a Service Advisor Near Philadelphia, PA
Job Description:
The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers. The Service Advisor is the dealership's first-line customer-relations and service representative.
- Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service
- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
- Ensure the daily inventory of technicians' time is consistently sold to service customers
- Distribute work between technicians efficiently
- Answer technical questions about vehicle problems, warranties, services, and repairs
- Maintain Customer Success Index at or above company standards
- Assist in diagnosing vehicle problems; order parts and tools as necessary
- Oversee administration of warranty claims as well as training and supervising of service department
- Reinforces company policies and adheres to company standards
- Encourages compliance with applicable laws and regulations
- Maintain good working relationship with factory(s) and foster positive employee relations
Qualifications
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional, well-groomed personal appearance
- Consistent record of service and sales success
- Strong record of positive customer satisfaction results
- Team oriented and self-motivated
- Able to work with little supervision
- Clean driving record and valid driver’s license
We are the Paul Automotive Group. We enjoy building lifelong relationships by sharing a common responsibility to exceed all expectations of our customers and ourselves. Since 1905, our purpose has been delivering an uncompromised customer experience. Our passion for our products, loyalty to our customers and dedication to our communities inspires us to be the best. Our employees are the foundation of our success – and we want you to be a part of it!
We employ knowledgeable and capable people that have a genuine caring for customer’s time and are loyal to our mission. We have efficient processes and executions that create a stress-free experience every time.
Why Us:
We believe in investing in our employees from the very beginning. We focus on making our employees the best they can be through continuous training, advancement opportunities and top-notch compensation and benefits – all while promoting a culture that values family, diversity and teamwork.
It’s simple really – we share the same commitment to our employees as we do our customers – after all, a great customer experience is only possible with great employees.
Why You:
You’re not just looking for a paycheck, you’re looking to be a part of something big. You want to work with a team that gives back to the community at every opportunity. You want to show off your skills to get to the next level. You want a leadership team that is truly invested in you and your career.
Job Summary
Full Time
Retail
$53k-71k (estimate)
03/15/2023
06/08/2024
centralcitytoyota.com
PHILADELPHIA, PA
100 - 200
1969
MAXWELL PAUL
$10M - $50M
Retail
Related Companies
About Central City Toyota
Since 1969. We Light Up Chestnut Street! We are a New and Certified Pre-Owned Toyota Dealer located in in University City. we are 8 blocks from the Uinversity Of Penn and less than 5 minutes from 30th Street Station. We have a full service department for maintenance, repairs and more. We have a Parts Center.
The job skills required for Service Advisor include Customer Service, Leadership, Communication Skills, Scheduling, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Advisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Advisor. Select any job title you are interested in and start to search job requirements.
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